Delighted and Mailjet Integration

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Automatically trigger personalized email campaigns in Mailjet based on survey responses in Delighted. Latenode’s visual editor makes it easy to customize follow-up sequences, plus scale affordably by paying only for execution time.

Swap Apps

Delighted

Mailjet

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Mailjet

Create a New Scenario to Connect Delighted and Mailjet

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Mailjet will be your first step. To do this, click "Choose an app," find Delighted or Mailjet, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Mailjet Node

Next, click the plus (+) icon on the Delighted node, select Mailjet from the list of available apps, and choose the action you need from the list of nodes within Mailjet.

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Authenticate Mailjet

Now, click the Mailjet node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailjet settings. Authentication allows you to use Mailjet through Latenode.

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Configure the Delighted and Mailjet Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Mailjet Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Mailjet, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Mailjet integration works as expected. Depending on your setup, data should flow between Delighted and Mailjet (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Mailjet

Delighted + Mailjet + Slack: When a customer submits a new response in Delighted, the flow checks if the response is negative. If it is, a Slack notification is sent to the team, and a follow-up email is triggered via Mailjet.

Delighted + Google Sheets + Mailjet: When a customer submits a new response in Delighted, the response data is added as a new row in Google Sheets. Subsequently, a personalized thank you email is sent to the customer through Mailjet.

Delighted and Mailjet integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Mailjet

Use Mailjet in Latenode to automate email sending based on triggers from other apps. Update contact lists, send personalized campaigns, and track results—all without code. Connect Mailjet to your CRM, database, or e-commerce platform for automated workflows. Latenode provides the flexibility and scale to manage complex email automations efficiently, with no per-step cost limitations.

See how Latenode works

FAQ Delighted and Mailjet

How can I connect my Delighted account to Mailjet using Latenode?

To connect your Delighted account to Mailjet on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Mailjet accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger email campaigns based on Delighted survey responses?

Yes, you can! Latenode's visual editor simplifies creating automated workflows. Trigger targeted Mailjet campaigns based on Delighted survey scores, boosting engagement and customer retention.

What types of tasks can I perform by integrating Delighted with Mailjet?

Integrating Delighted with Mailjet allows you to perform various tasks, including:

  • Automatically add new Delighted survey responders to Mailjet contact lists.
  • Send personalized thank-you emails via Mailjet based on positive Delighted feedback.
  • Trigger internal alerts for negative Delighted feedback using Mailjet's email API.
  • Segment Mailjet contacts based on Delighted NPS scores for targeted campaigns.
  • Update Mailjet contact properties with data collected from Delighted surveys.

What Delighted survey data is accessible within Latenode workflows?

Latenode allows access to all Delighted survey response data, including scores, comments, and custom properties.

Are there any limitations to the Delighted and Mailjet integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex conditional logic may require JavaScript knowledge.
  • The number of free operations depends on your Latenode subscription plan.
  • Real-time data synchronization depends on the Delighted API polling interval.

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