How to connect Delighted and Monster API
Create a New Scenario to Connect Delighted and Monster API
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Monster API will be your first step. To do this, click "Choose an app," find Delighted or Monster API, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Monster API Node
Next, click the plus (+) icon on the Delighted node, select Monster API from the list of available apps, and choose the action you need from the list of nodes within Monster API.

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Monster API

Authenticate Monster API
Now, click the Monster API node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Monster API settings. Authentication allows you to use Monster API through Latenode.
Configure the Delighted and Monster API Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Monster API Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Monster API
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Monster API, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Monster API integration works as expected. Depending on your setup, data should flow between Delighted and Monster API (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Monster API
Delighted + Monster API + Slack: When a new response is received in Delighted indicating a low score, the customer's information is fetched from Monster API. A notification is then sent to the sales team on Slack with the customer's details.
Monster API + Delighted + Gmail: Using Monster API, new leads are identified. These leads are then sent a feedback survey via Delighted. After the survey is sent, they receive an email via Gmail containing relevant content.
Delighted and Monster API integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Monster API
Struggling with unreliable or slow data? Integrate Monster API in Latenode to build automated data validation and cleansing workflows. Use its data enrichment and verification features to refine your data, then route the cleaned info to other services. Benefit from Latenode's visual editor and scalability for consistent, error-free data flow.
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FAQ Delighted and Monster API
How can I connect my Delighted account to Monster API using Latenode?
To connect your Delighted account to Monster API on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Monster API accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I enrich Delighted survey responses with contact details?
Yes, you can! Latenode allows enriching Delighted data using Monster API for detailed contact insights. Improve survey analysis and personalize follow-ups efficiently.
What types of tasks can I perform by integrating Delighted with Monster API?
Integrating Delighted with Monster API allows you to perform various tasks, including:
- Automatically updating contact details in your CRM after survey completion.
- Triggering personalized follow-up emails based on survey feedback scores.
- Identifying key customer segments based on sentiment analysis and demographics.
- Generating reports on customer satisfaction trends with enhanced contact data.
- Creating targeted advertising campaigns based on survey responses and profiles.
What Delighted survey data can I access within Latenode workflows?
You can access survey responses, NPS scores, feedback comments, and respondent attributes. Latenode provides real-time, accessible Delighted data.
Are there any limitations to the Delighted and Monster API integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Delighted and Monster API may affect high-volume workflows.
- Complex data transformations might require custom JavaScript coding in Latenode.
- Historical data synchronization might require manual configuration.