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How to connect Delighted and Moosend
Create a New Scenario to Connect Delighted and Moosend
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Moosend will be your first step. To do this, click "Choose an app," find Delighted or Moosend, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moosend Node
Next, click the plus (+) icon on the Delighted node, select Moosend from the list of available apps, and choose the action you need from the list of nodes within Moosend.
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Authenticate Moosend
Now, click the Moosend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moosend settings. Authentication allows you to use Moosend through Latenode.
Configure the Delighted and Moosend Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Moosend Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Moosend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Moosend integration works as expected. Depending on your setup, data should flow between Delighted and Moosend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Moosend
Delighted + Moosend + Slack: When a new negative response is received in Delighted, the respondent is added as a subscriber to a specific segment in Moosend for follow-up. A notification is then sent to a Slack channel to alert the team.
Moosend + Delighted + Google Sheets: This flow tracks email campaign performance from Moosend and customer satisfaction scores from Delighted in a Google Sheet. When a new subscriber is added to Moosend or a new response is received in Delighted, the data is added as a new row to a specified Google Sheet.
Delighted and Moosend integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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FAQ Delighted and Moosend
How can I connect my Delighted account to Moosend using Latenode?
To connect your Delighted account to Moosend on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Moosend accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email campaigns based on survey responses?
Yes, you can! Latenode allows you to trigger targeted Moosend email campaigns based on Delighted survey scores, automating personalized follow-ups and boosting customer engagement through behavior-based logic.
What types of tasks can I perform by integrating Delighted with Moosend?
Integrating Delighted with Moosend allows you to perform various tasks, including:
- Automatically adding new survey respondents to specific Moosend mailing lists.
- Sending personalized thank-you emails based on positive Delighted survey responses.
- Updating customer profiles in Moosend with feedback collected from Delighted surveys.
- Triggering internal alerts based on negative feedback received via Delighted surveys.
- Segmenting Moosend audiences based on Net Promoter Score (NPS) from Delighted.
HowsecureistheDelightedintegrationwithLatenode?
Latenode uses secure authentication protocols and encryption to protect your data during the Delighted integration. Your credentials are never stored directly.
Are there any limitations to the Delighted and Moosend integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic might require JavaScript knowledge.
- Historical Delighted data prior to integration isn't automatically synced.
- Rate limits of Delighted and Moosend APIs may affect high-volume workflows.
