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Automatically trigger targeted email campaigns in Moosend based on customer feedback from Delighted. Latenodeβs visual editor and affordable pricing let you scale personalized follow-ups, improving customer retention and satisfaction using targeted marketing.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Moosend will be your first step. To do this, click "Choose an app," find Delighted or Moosend, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Moosend from the list of available apps, and choose the action you need from the list of nodes within Moosend.

Delighted
β
Moosend
Now, click the Moosend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moosend settings. Authentication allows you to use Moosend through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
β
Moosend
Trigger on Webhook
β
Delighted
β
β
Iterator
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Webhook response
After configuring Delighted, Moosend, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Moosend integration works as expected. Depending on your setup, data should flow between Delighted and Moosend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Moosend + Slack: When a new negative response is received in Delighted, the respondent is added as a subscriber to a specific segment in Moosend for follow-up. A notification is then sent to a Slack channel to alert the team.
Moosend + Delighted + Google Sheets: This flow tracks email campaign performance from Moosend and customer satisfaction scores from Delighted in a Google Sheet. When a new subscriber is added to Moosend or a new response is received in Delighted, the data is added as a new row to a specified Google Sheet.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Moosend
Use Moosend in Latenode to automate email marketing based on real-time data. Trigger campaigns from any app, personalize content with AI, and track results directly in your workflows. Latenode lets you connect Moosend to any data source, adding custom logic and scaling without code.
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How can I connect my Delighted account to Moosend using Latenode?
To connect your Delighted account to Moosend on Latenode, follow these steps:
Can I trigger email campaigns based on survey responses?
Yes, you can! Latenode allows you to trigger targeted Moosend email campaigns based on Delighted survey scores, automating personalized follow-ups and boosting customer engagement through behavior-based logic.
What types of tasks can I perform by integrating Delighted with Moosend?
Integrating Delighted with Moosend allows you to perform various tasks, including:
HowsecureistheDelightedintegrationwithLatenode?
Latenode uses secure authentication protocols and encryption to protect your data during the Delighted integration. Your credentials are never stored directly.
Are there any limitations to the Delighted and Moosend integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: