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Automatically create Motion tasks from negative Delighted survey responses to immediately address customer concerns. Latenode's visual editor and affordable pricing make closing the feedback loop easier than ever.
Connect Delighted and Motion in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Motion will be your first step. To do this, click "Choose an app," find Delighted or Motion, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Motion from the list of available apps, and choose the action you need from the list of nodes within Motion.

Delighted
β
Motion
Now, click the Motion node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Motion settings. Authentication allows you to use Motion through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Motion
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, Motion, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Motion integration works as expected. Depending on your setup, data should flow between Delighted and Motion (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Motion + Slack: When a new negative response is received in Delighted, a task is created in Motion to address the feedback, and a notification is sent to a Slack channel to alert the team.
Motion + Delighted + HubSpot: Upon completion of a task in Motion, a customer satisfaction survey is sent via Delighted. The response is then logged in HubSpot by creating or updating a contact.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Motion
Use Motion in Latenode to auto-schedule tasks and projects based on real-time data. Trigger Motion updates from other apps, or update other tools when Motion tasks change. Connect it to your CRM or calendar, and automate team workflows. The low-code editor simplifies customization, ensuring tasks are prioritized and deadlines are met across all platforms.
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How can I connect my Delighted account to Motion using Latenode?
To connect your Delighted account to Motion on Latenode, follow these steps:
Can I automatically create Motion tasks from negative Delighted feedback?
Yes, you can! Latenode lets you instantly trigger task creation in Motion when negative feedback is received in Delighted, ensuring prompt action. This boosts customer satisfaction.
What types of tasks can I perform by integrating Delighted with Motion?
Integrating Delighted with Motion allows you to perform various tasks, including:
What Delighted survey events can trigger Latenode automations?
Latenode can trigger workflows based on new surveys, new responses, or specific score thresholds, automating your workflows instantly.
Are there any limitations to the Delighted and Motion integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: