.svg){kind=icon}
How to connect Delighted and Motion
Create a New Scenario to Connect Delighted and Motion
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Motion will be your first step. To do this, click "Choose an app," find Delighted or Motion, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Motion Node
Next, click the plus (+) icon on the Delighted node, select Motion from the list of available apps, and choose the action you need from the list of nodes within Motion.
1
Delighted
⚙
+
2
Motion
Authenticate Motion
Now, click the Motion node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Motion settings. Authentication allows you to use Motion through Latenode.
Configure the Delighted and Motion Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Motion Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Motion
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Motion, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Motion integration works as expected. Depending on your setup, data should flow between Delighted and Motion (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Motion
Delighted + Motion + Slack: When a new negative response is received in Delighted, a task is created in Motion to address the feedback, and a notification is sent to a Slack channel to alert the team.
Motion + Delighted + HubSpot: Upon completion of a task in Motion, a customer satisfaction survey is sent via Delighted. The response is then logged in HubSpot by creating or updating a contact.
Delighted and Motion integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Motion
Use Motion in Latenode to auto-schedule tasks and projects based on real-time data. Trigger Motion updates from other apps, or update other tools when Motion tasks change. Connect it to your CRM or calendar, and automate team workflows. The low-code editor simplifies customization, ensuring tasks are prioritized and deadlines are met across all platforms.
Similar apps
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Motion
How can I connect my Delighted account to Motion using Latenode?
To connect your Delighted account to Motion on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Motion accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Motion tasks from negative Delighted feedback?
Yes, you can! Latenode lets you instantly trigger task creation in Motion when negative feedback is received in Delighted, ensuring prompt action. This boosts customer satisfaction.
What types of tasks can I perform by integrating Delighted with Motion?
Integrating Delighted with Motion allows you to perform various tasks, including:
- Create Motion tasks from low Delighted satisfaction scores.
- Update Motion task priorities based on Delighted feedback urgency.
- Send Delighted surveys after Motion tasks are completed.
- Log Delighted survey responses within Motion task details.
- Generate project reports in Motion including Delighted data.
What Delighted survey events can trigger Latenode automations?
Latenode can trigger workflows based on new surveys, new responses, or specific score thresholds, automating your workflows instantly.
Are there any limitations to the Delighted and Motion integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from before integration setup isn't automatically synced.
- Complex conditional logic may require JavaScript nodes.
- Rate limits on the Delighted or Motion APIs may affect high-volume workflows.
