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How to connect Delighted and Nimble
Create a New Scenario to Connect Delighted and Nimble
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Nimble will be your first step. To do this, click "Choose an app," find Delighted or Nimble, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Nimble Node
Next, click the plus (+) icon on the Delighted node, select Nimble from the list of available apps, and choose the action you need from the list of nodes within Nimble.
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Authenticate Nimble
Now, click the Nimble node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Nimble settings. Authentication allows you to use Nimble through Latenode.
Configure the Delighted and Nimble Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Nimble Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Nimble, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Nimble integration works as expected. Depending on your setup, data should flow between Delighted and Nimble (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Nimble
Delighted + Nimble + Slack: When a new negative response is received in Delighted, a contact is created in Nimble (or updated if it exists). A notification is then sent to a Slack channel alerting the sales team to follow up.
Nimble + Delighted + Help Scout: When a deal is closed in Nimble, a customer satisfaction survey is sent via Delighted. If the response is negative (simulated by any response triggering Help Scout), a Help Scout ticket is created to address the customer's concerns.
Delighted and Nimble integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Nimble
Use Nimble within Latenode to enrich contact data and automate outreach. Update your CRM, personalize emails, and trigger follow-ups based on engagement—all visually. Latenode handles the workflow logic and scale, while Nimble provides targeted contact intelligence for smarter automation.
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See how Latenode works
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FAQ Delighted and Nimble
How can I connect my Delighted account to Nimble using Latenode?
To connect your Delighted account to Nimble on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Nimble accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Nimble contacts based on Delighted survey responses?
Yes, you can! With Latenode, use Delighted survey data to enrich Nimble profiles, providing your team with updated customer insights and enabling personalized outreach.
What types of tasks can I perform by integrating Delighted with Nimble?
Integrating Delighted with Nimble allows you to perform various tasks, including:
- Create new Nimble contacts from positive Delighted survey responses.
- Update existing Nimble contacts with Delighted feedback scores.
- Trigger personalized email campaigns in Nimble based on Delighted survey results.
- Send internal notifications via Slack when critical Delighted scores are received.
- Analyze Delighted feedback trends and update Nimble contact segments automatically.
Can I filter Delighted survey responses before updating Nimble contacts?
Yes! Latenode lets you filter Delighted responses based on score or content, ensuring only relevant data updates Nimble.
Are there any limitations to the Delighted and Nimble integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires API keys for both Delighted and Nimble.
- Complex workflows may require knowledge of JavaScript or Latenode's expression language.
- Data transfer is subject to the API rate limits of both Delighted and Nimble.
