Delighted and NoCRM Integration

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Automatically trigger follow-up actions in NoCRM based on Delighted survey responses, ensuring timely sales engagement. Latenode's visual editor and affordable pricing make it easy to customize lead nurturing workflows without complex code or inflated costs.

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Delighted

NoCRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and NoCRM

Create a New Scenario to Connect Delighted and NoCRM

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or NoCRM will be your first step. To do this, click "Choose an app," find Delighted or NoCRM, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the NoCRM Node

Next, click the plus (+) icon on the Delighted node, select NoCRM from the list of available apps, and choose the action you need from the list of nodes within NoCRM.

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Authenticate NoCRM

Now, click the NoCRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your NoCRM settings. Authentication allows you to use NoCRM through Latenode.

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Configure the Delighted and NoCRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Delighted and NoCRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, NoCRM, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Delighted and NoCRM integration works as expected. Depending on your setup, data should flow between Delighted and NoCRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and NoCRM

Delighted + Slack + NoCRM: When a new positive response is received in Delighted, a message is sent to a dedicated Slack channel for team motivation. Additionally, a comment is added to the corresponding lead in NoCRM.

Delighted + NoCRM + Google Sheets: When a new survey response is received in Delighted, the response data is added to a Google Sheet. This sheet also contains customer data from NoCRM, enabling a deeper analysis of customer feedback.

Delighted and NoCRM integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ€” all without per-step costs.

About NoCRM

Use NoCRM with Latenode to automate your sales pipeline. Automatically create new leads, update existing records, or trigger follow-up actions based on status changes. Latenode lets you connect NoCRM data to other apps, enrich it with AI, and build custom workflows for lead qualification, all without code and scalable to your needs.

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FAQ Delighted and NoCRM

How can I connect my Delighted account to NoCRM using Latenode?

To connect your Delighted account to NoCRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and NoCRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger actions based on Delighted survey responses in NoCRM?

Yes, you can! Latenode lets you trigger NoCRM actions from Delighted survey data. Instantly update lead statuses based on feedback, ensuring timely follow-ups and improved sales conversion.

What types of tasks can I perform by integrating Delighted with NoCRM?

Integrating Delighted with NoCRM allows you to perform various tasks, including:

  • Automatically create a new lead in NoCRM from positive Delighted feedback.
  • Update lead status in NoCRM based on the Net Promoter Score (NPS) in Delighted.
  • Send personalized follow-up emails via NoCRM after a Detractor response.
  • Create tasks for sales reps in NoCRM based on specific Delighted survey answers.
  • Aggregate survey data in NoCRM to track customer satisfaction trends.

HowsecureismyDelightedandNoCRMdataconnectedthroughLatenode?

Latenodeemploysadvancedencryptionandsecurityprotocols.WeensureyourDelightedandNoCRMdataisprotectedduringtransitandatrest,maintaininghighsecuritystandards.

Are there any limitations to the Delighted and NoCRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex custom fields in Delighted may require JavaScript transformations.
  • Real-time synchronization depends on the API rate limits of Delighted and NoCRM.
  • Advanced reporting requiring custom metrics needs separate Latenode processing.

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