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How to connect Delighted and OneSignal
Create a New Scenario to Connect Delighted and OneSignal
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or OneSignal will be your first step. To do this, click "Choose an app," find Delighted or OneSignal, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OneSignal Node
Next, click the plus (+) icon on the Delighted node, select OneSignal from the list of available apps, and choose the action you need from the list of nodes within OneSignal.
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Authenticate OneSignal
Now, click the OneSignal node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OneSignal settings. Authentication allows you to use OneSignal through Latenode.
Configure the Delighted and OneSignal Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and OneSignal Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, OneSignal, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and OneSignal integration works as expected. Depending on your setup, data should flow between Delighted and OneSignal (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and OneSignal
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a Slack channel to alert the team for immediate follow-up.
Delighted + Zendesk + OneSignal: When a customer provides negative feedback in Delighted, a Zendesk ticket is automatically created and a push notification is sent to the customer via OneSignal, acknowledging their feedback and indicating that support is on the way.
Delighted and OneSignal integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About OneSignal
Use OneSignal in Latenode to automate targeted push notifications. Create flows that trigger messages based on user behavior, data changes, or scheduled events. Optimize engagement by connecting OneSignal to your CRM, analytics, and marketing tools for personalized, automated campaigns.
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See how Latenode works
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FAQ Delighted and OneSignal
How can I connect my Delighted account to OneSignal using Latenode?
To connect your Delighted account to OneSignal on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and OneSignal accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger push notifications based on survey responses?
Yes, you can! With Latenode, instantly trigger OneSignal notifications when you receive specific Delighted survey responses. This allows for immediate follow-up and improved customer engagement.
What types of tasks can I perform by integrating Delighted with OneSignal?
Integrating Delighted with OneSignal allows you to perform various tasks, including:
- Send targeted push notifications based on customer satisfaction scores.
- Automatically segment users in OneSignal based on survey feedback.
- Trigger personalized welcome notifications for new positive reviewers.
- Alert internal teams via OneSignal for negative survey responses.
- Update user properties in OneSignal with Delighted survey data.
How does Latenode enhance Delighted reporting?
Latenode lets you combine Delighted data with other sources, create custom dashboards, and automate report generation for deeper insights.
Are there any limitations to the Delighted and OneSignal integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Delighted data prior to integration might not be accessible.
- Complex survey logic in Delighted might require custom JavaScript within Latenode.
- Rate limits of Delighted and OneSignal APIs apply to the integration.
