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Analyze Delighted feedback with OpenAI ChatGPT to instantly tag sentiment and identify key areas for improvement. Latenode's visual editor and affordable execution pricing make scaling feedback analysis easy. Add custom logic with JavaScript.
Connect Delighted and OpenAI ChatGPT in minutes with Latenode.
Create Delighted to OpenAI ChatGPT workflow
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Create a New Scenario to Connect Delighted and OpenAI ChatGPT
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or OpenAI ChatGPT will be your first step. To do this, click "Choose an app," find Delighted or OpenAI ChatGPT, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI ChatGPT Node
Next, click the plus (+) icon on the Delighted node, select OpenAI ChatGPT from the list of available apps, and choose the action you need from the list of nodes within OpenAI ChatGPT.
Delighted
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OpenAI ChatGPT
Authenticate OpenAI ChatGPT
Now, click the OpenAI ChatGPT node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI ChatGPT settings. Authentication allows you to use OpenAI ChatGPT through Latenode.
Configure the Delighted and OpenAI ChatGPT Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and OpenAI ChatGPT Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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OpenAI ChatGPT
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, OpenAI ChatGPT, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and OpenAI ChatGPT integration works as expected. Depending on your setup, data should flow between Delighted and OpenAI ChatGPT (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + OpenAI ChatGPT + Slack: When a new response is received in Delighted, send the response to OpenAI ChatGPT for analysis. Then, post a summary of the analysis to a designated Slack channel.
Delighted + OpenAI ChatGPT + Google Sheets: When a new response arrives in Delighted, send the response to OpenAI ChatGPT to categorize the feedback. Store the original response and the category in a Google Sheet.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About OpenAI ChatGPT
Integrate ChatGPT into Latenode for automated content generation, sentiment analysis, and smart replies. Create workflows that analyze text, classify data, and personalize customer interactions. Combine AI power with Latenode's flexibility: orchestrate complex processes, manage data flow, and connect to any app via API—all without code.
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How can I connect my Delighted account to OpenAI ChatGPT using Latenode?
To connect your Delighted account to OpenAI ChatGPT on Latenode, follow these steps:
Can I automatically analyze survey responses using AI?
Yes, you can! Latenode allows you to send Delighted survey responses to OpenAI ChatGPT for sentiment analysis, routing negative feedback and improving response times.
What types of tasks can I perform by integrating Delighted with OpenAI ChatGPT?
Integrating Delighted with OpenAI ChatGPT allows you to perform various tasks, including:
Can I filter Delighted surveys based on specific criteria in Latenode?
Yes, Latenode's advanced filtering lets you process only relevant Delighted surveys based on score, NPS, or custom attributes to streamline workflows.
Are there any limitations to the Delighted and OpenAI ChatGPT integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: