Delighted and OpenAI GPT Assistants Integration

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Automatically analyze Delighted survey responses with OpenAI GPT Assistants to identify key themes and sentiment. Latenode's visual editor simplifies setup, and affordable execution costs make continuous feedback analysis scalable for any business.

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Delighted

OpenAI GPT Assistants

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and OpenAI GPT Assistants

Create a New Scenario to Connect Delighted and OpenAI GPT Assistants

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or OpenAI GPT Assistants will be your first step. To do this, click "Choose an app," find Delighted or OpenAI GPT Assistants, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the OpenAI GPT Assistants Node

Next, click the plus (+) icon on the Delighted node, select OpenAI GPT Assistants from the list of available apps, and choose the action you need from the list of nodes within OpenAI GPT Assistants.

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Authenticate OpenAI GPT Assistants

Now, click the OpenAI GPT Assistants node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI GPT Assistants settings. Authentication allows you to use OpenAI GPT Assistants through Latenode.

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Configure the Delighted and OpenAI GPT Assistants Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and OpenAI GPT Assistants Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, OpenAI GPT Assistants, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and OpenAI GPT Assistants integration works as expected. Depending on your setup, data should flow between Delighted and OpenAI GPT Assistants (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and OpenAI GPT Assistants

Delighted + OpenAI GPT Assistants + Slack: When a new response is received in Delighted, OpenAI GPT Assistants analyzes the feedback. A summary of the response is then sent to a designated Slack channel for team review.

Delighted + OpenAI GPT Assistants + Zendesk: When a new response is received in Delighted, OpenAI GPT Assistants analyzes the feedback. If the analysis indicates negative feedback, a new support ticket is created in Zendesk with the feedback details.

Delighted and OpenAI GPT Assistants integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About OpenAI GPT Assistants

Use OpenAI GPT Assistants within Latenode to automate complex tasks like customer support or content creation. Configure Assistants with prompts and integrate them into broader workflows. Chain them with file parsing, webhooks, or database updates for scalable, automated solutions. Benefit from Latenode's no-code flexibility and affordable execution-based pricing.

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FAQ Delighted and OpenAI GPT Assistants

How can I connect my Delighted account to OpenAI GPT Assistants using Latenode?

To connect your Delighted account to OpenAI GPT Assistants on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and OpenAI GPT Assistants accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze Delighted feedback using OpenAI GPT Assistants for sentiment?

Yes, you can! Latenode enables real-time sentiment analysis of Delighted responses using OpenAI GPT Assistants. This allows you to proactively identify and address negative feedback, improving customer satisfaction.

What types of tasks can I perform by integrating Delighted with OpenAI GPT Assistants?

Integrating Delighted with OpenAI GPT Assistants allows you to perform various tasks, including:

  • Automatically summarize Delighted survey responses using AI.
  • Generate personalized follow-up messages based on survey sentiment.
  • Categorize feedback into relevant themes for product improvement.
  • Identify urgent issues requiring immediate attention.
  • Create detailed reports on customer satisfaction trends.

Can I trigger workflows based on Delighted survey scores?

Yes, use Latenode to trigger actions based on Delighted scores. For example, send positive feedback to a public channel or alert support to negative feedback.

Are there any limitations to the Delighted and OpenAI GPT Assistants integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by Delighted and OpenAI GPT Assistants may affect high-volume workflows.
  • Complex prompt engineering in OpenAI GPT Assistants may require advanced technical skills.
  • Real-time processing is subject to the latency of both Delighted and OpenAI GPT Assistants APIs.

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