How to connect Delighted and OpenAI Responses
Create a New Scenario to Connect Delighted and OpenAI Responses
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or OpenAI Responses will be your first step. To do this, click "Choose an app," find Delighted or OpenAI Responses, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenAI Responses Node
Next, click the plus (+) icon on the Delighted node, select OpenAI Responses from the list of available apps, and choose the action you need from the list of nodes within OpenAI Responses.

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OpenAI Responses
Authenticate OpenAI Responses
Now, click the OpenAI Responses node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenAI Responses settings. Authentication allows you to use OpenAI Responses through Latenode.
Configure the Delighted and OpenAI Responses Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and OpenAI Responses Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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OpenAI Responses
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, OpenAI Responses, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and OpenAI Responses integration works as expected. Depending on your setup, data should flow between Delighted and OpenAI Responses (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and OpenAI Responses
Delighted + OpenAI Responses + Slack: When a new response is received in Delighted, it's sent to OpenAI for analysis. If the analysis indicates a negative sentiment, a message is posted to a designated Slack channel.
Delighted + OpenAI Responses + Google Sheets: When a new survey response arrives in Delighted, the response is sent to OpenAI for analysis. The resulting sentiment score and the original response are then logged in a Google Sheet for tracking.
Delighted and OpenAI Responses integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results β all without code.
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See how Latenode works
FAQ Delighted and OpenAI Responses
How can I connect my Delighted account to OpenAI Responses using Latenode?
To connect your Delighted account to OpenAI Responses on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and OpenAI Responses accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically categorize survey responses with AI?
Yes, you can! Latenode's visual editor lets you send Delighted feedback to OpenAI Responses for instant sentiment analysis, improving response handling and insights.
What types of tasks can I perform by integrating Delighted with OpenAI Responses?
Integrating Delighted with OpenAI Responses allows you to perform various tasks, including:
- Analyze survey response sentiment and route urgent issues to support teams.
- Generate personalized follow-up messages based on customer feedback.
- Automatically tag and categorize feedback for product development insights.
- Trigger alerts for negative feedback needing immediate attention.
- Summarize overall survey trends and insights using AI.
Can I use custom JavaScript code to transform Delighted survey data?
Yes! Latenode allows injecting custom JavaScript to manipulate data from Delighted, offering advanced control and flexibility.
Are there any limitations to the Delighted and OpenAI Responses integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflow logic may require some JavaScript coding.
- Rate limits on Delighted and OpenAI Responses APIs still apply.
- Large data volumes might affect processing speed.