Delighted and Paperform Integration

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Automatically trigger targeted Delighted surveys based on Paperform submissions, ensuring timely feedback. Latenode's visual editor makes complex logic simple, while affordable execution-based pricing helps you scale feedback loops without cost concerns.

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Delighted

Paperform

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Paperform

Create a New Scenario to Connect Delighted and Paperform

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Paperform will be your first step. To do this, click "Choose an app," find Delighted or Paperform, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Paperform Node

Next, click the plus (+) icon on the Delighted node, select Paperform from the list of available apps, and choose the action you need from the list of nodes within Paperform.

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Authenticate Paperform

Now, click the Paperform node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Paperform settings. Authentication allows you to use Paperform through Latenode.

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Configure the Delighted and Paperform Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Paperform Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Paperform, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Paperform integration works as expected. Depending on your setup, data should flow between Delighted and Paperform (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Paperform

Delighted + Paperform + Slack: When a customer submits a form in Paperform and then provides negative feedback in Delighted (a new response with a low score), a notification is sent to a designated Slack channel to facilitate follow-up.

Paperform + Google Sheets + Delighted: When a new form is submitted in Paperform, the submission data is logged to a Google Sheet. If specific criteria are met within the Paperform submission (e.g., a particular answer is selected), a survey is triggered in Delighted.

Delighted and Paperform integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Paperform

Automate form data handling with Paperform and Latenode. Collect responses and trigger follow-up actions: add leads to your CRM, create tasks in project management tools, or generate personalized documents. Latenode lets you process Paperform submissions with flexible logic, AI, and direct API integrations to scale your workflows without code.

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FAQ Delighted and Paperform

How can I connect my Delighted account to Paperform using Latenode?

To connect your Delighted account to Paperform on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Paperform accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send survey responses to Paperform for detailed analysis?

Yes, you can! Latenode allows you to automate sending Delighted survey responses to Paperform for deeper insights. Centralize feedback analysis and reporting using Paperform’s advanced features.

What types of tasks can I perform by integrating Delighted with Paperform?

Integrating Delighted with Paperform allows you to perform various tasks, including:

  • Automatically create Paperform submissions from new Delighted survey responses.
  • Update customer records in Paperform based on Delighted feedback scores.
  • Trigger personalized follow-up forms in Paperform for detractors in Delighted.
  • Analyze sentiment from Delighted surveys within Paperform's reporting tools.
  • Archive completed Delighted surveys as entries in Paperform for long-term storage.

Can I use custom logic to filter Delighted responses before sending to Paperform?

Yes! Latenode allows you to use JavaScript to filter and transform Delighted data before sending it to Paperform, giving you precise control over your workflows.

Are there any limitations to the Delighted and Paperform integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time updates depend on the API rate limits of both Delighted and Paperform.
  • Attachments from Delighted surveys might not transfer directly to Paperform.

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