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How to connect Delighted and Pinecone
Create a New Scenario to Connect Delighted and Pinecone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Pinecone will be your first step. To do this, click "Choose an app," find Delighted or Pinecone, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Pinecone Node
Next, click the plus (+) icon on the Delighted node, select Pinecone from the list of available apps, and choose the action you need from the list of nodes within Pinecone.
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Authenticate Pinecone
Now, click the Pinecone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pinecone settings. Authentication allows you to use Pinecone through Latenode.
Configure the Delighted and Pinecone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Pinecone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, Pinecone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Pinecone integration works as expected. Depending on your setup, data should flow between Delighted and Pinecone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Pinecone
Delighted + Pinecone + Slack: When a new negative response is received in Delighted, the response data is sent to Pinecone to update the vector index. Subsequently, a message is sent to a designated Slack channel to alert the support team about the negative feedback.
Delighted + Pinecone + Zendesk: Upon receiving a new survey response in Delighted, the response is sent to Pinecone for sentiment analysis. If the analysis indicates an urgent issue based on vector similarity, a new ticket is automatically created in Zendesk to address the issue.
Delighted and Pinecone integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Pinecone
Use Pinecone in Latenode to build scalable vector search workflows. Store embeddings from AI models, then use them to find relevant data. Automate document retrieval or personalized recommendations. Connect Pinecone with other apps via Latenode, bypassing complex coding and scaling easily with our pay-as-you-go pricing.
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FAQ Delighted and Pinecone
How can I connect my Delighted account to Pinecone using Latenode?
To connect your Delighted account to Pinecone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Pinecone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze survey responses to improve search relevance?
Yes! Latenode lets you analyze Delighted feedback using AI, update Pinecone vectors, and dynamically improve search relevance. Scale your workflows with no-code blocks or custom JavaScript.
What types of tasks can I perform by integrating Delighted with Pinecone?
Integrating Delighted with Pinecone allows you to perform various tasks, including:
- Update customer profiles in Pinecone based on Delighted survey responses.
- Use sentiment analysis of feedback to adjust search result rankings.
- Trigger personalized product recommendations based on survey scores.
- Automatically tag and categorize feedback for improved data analysis.
- Create vector embeddings of customer feedback for similarity searches.
Can I use custom JavaScript to transform Delighted data before indexing?
Yes! Latenode lets you use JavaScript to manipulate Delighted data for indexing into Pinecone, offering unparalleled flexibility for data transformations.
Are there any limitations to the Delighted and Pinecone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from Delighted and Pinecone may impact high-volume workflows.
- Complex data transformations may require advanced JavaScript knowledge.
- Initial setup requires understanding of vector embeddings and Pinecone indexes.
