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How to connect Delighted and Podio
Create a New Scenario to Connect Delighted and Podio
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Podio will be your first step. To do this, click "Choose an app," find Delighted or Podio, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Podio Node
Next, click the plus (+) icon on the Delighted node, select Podio from the list of available apps, and choose the action you need from the list of nodes within Podio.
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Authenticate Podio
Now, click the Podio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Podio settings. Authentication allows you to use Podio through Latenode.
Configure the Delighted and Podio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Podio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Podio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Podio integration works as expected. Depending on your setup, data should flow between Delighted and Podio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Podio
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a specified Slack channel to notify the team for immediate follow-up.
Podio + Delighted + Gmail: When an item is updated in Podio (for example, project status is changed to completed), automatically send a customer satisfaction survey via Delighted and a thank you email via Gmail.
Delighted and Podio integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Podio
Sync Podio project data to other apps, automate task creation based on triggers, or generate reports using Latenode’s visual builder. Bypass Podio's limitations with custom JavaScript functions, AI integrations, and flexible data transformations. Automate your workflows without complex code and scale efficiently with Latenode.
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See how Latenode works
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FAQ Delighted and Podio
How can I connect my Delighted account to Podio using Latenode?
To connect your Delighted account to Podio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Podio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger project updates in Podio based on Delighted survey responses?
Yes, you can! Latenode allows real-time updates to Podio based on survey data, ensuring prompt action and improved customer satisfaction. Automate now!
What types of tasks can I perform by integrating Delighted with Podio?
Integrating Delighted with Podio allows you to perform various tasks, including:
- Automatically creating Podio items from negative Delighted survey responses.
- Updating Podio project statuses based on customer satisfaction scores.
- Triggering follow-up tasks in Podio for promoters in Delighted surveys.
- Creating personalized thank-you notes in Podio for high Delighted ratings.
- Analyzing survey data and generating reports within Podio workspaces.
HowcanIcustomizeDelightedfeedbacktriggeredfromPodioactionsinLatenode?
Latenode allows full customization via JavaScript and AI blocks, tailoring Delighted surveys to match specific Podio workflows and contexts.
Are there any limitations to the Delighted and Podio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex logic may require JavaScript knowledge.
- Rate limits of Delighted and Podio APIs still apply.
- Historical data migration requires a separate setup.
