Delighted and Postmark Integration

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Trigger personalized email follow-ups in Postmark based on Delighted survey responses. Latenode's visual editor makes it easy to customize logic and scale feedback-driven communications affordably, adding JavaScript code wherever needed.

Swap Apps

Delighted

Postmark

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Postmark

Create a New Scenario to Connect Delighted and Postmark

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Postmark will be your first step. To do this, click "Choose an app," find Delighted or Postmark, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Delighted

Sign In

Run node once

Add the Postmark Node

Next, click the plus (+) icon on the Delighted node, select Postmark from the list of available apps, and choose the action you need from the list of nodes within Postmark.

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Postmark

Authenticate Postmark

Now, click the Postmark node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Postmark settings. Authentication allows you to use Postmark through Latenode.

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Connect Postmark

Sign In

Run node once

Configure the Delighted and Postmark Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Postmark Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Delighted and Postmark Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Postmark, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Postmark integration works as expected. Depending on your setup, data should flow between Delighted and Postmark (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Postmark

Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel to alert the team. This allows for immediate follow-up and resolution of customer concerns.

Delighted + Postmark + Google Sheets: Upon receiving a new positive response in Delighted, the respondent's data is added to a Google Sheet. Postmark then sends a personalized thank you email to the respondent using data from the Google Sheet.

Delighted and Postmark integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Postmark

Use Postmark in Latenode to automate transactional emails. Connect events from your apps to trigger personalized messages, like order confirmations or password resets. Benefit from Postmark’s deliverability, plus Latenode's visual workflow builder and flexible logic to filter events and enrich email data, ensuring accurate and timely communication.

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FAQ Delighted and Postmark

How can I connect my Delighted account to Postmark using Latenode?

To connect your Delighted account to Postmark on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Postmark accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger emails based on Delighted survey responses?

Yes, you can! With Latenode, instantly trigger personalized Postmark emails based on specific Delighted survey scores, creating dynamic customer engagement workflows.

What types of tasks can I perform by integrating Delighted with Postmark?

Integrating Delighted with Postmark allows you to perform various tasks, including:

  • Send thank you emails for positive survey responses automatically.
  • Notify support teams of negative feedback via email.
  • Create detailed customer satisfaction reports.
  • Schedule follow-up emails based on survey completion.
  • Personalize email content with Delighted survey data.

How does Latenode enhance Delighted's automation capabilities?

Latenode offers advanced logic, AI, and custom JavaScript to build sophisticated Delighted workflows far beyond basic integrations.

Are there any limitations to the Delighted and Postmark integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of Delighted and Postmark APIs apply.
  • Complex data transformations may require JavaScript knowledge.
  • Historical data migration requires manual setup.

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