How to connect Delighted and Process Street
Create a New Scenario to Connect Delighted and Process Street
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Process Street will be your first step. To do this, click "Choose an app," find Delighted or Process Street, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Process Street Node
Next, click the plus (+) icon on the Delighted node, select Process Street from the list of available apps, and choose the action you need from the list of nodes within Process Street.

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Process Street

Authenticate Process Street
Now, click the Process Street node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Process Street settings. Authentication allows you to use Process Street through Latenode.
Configure the Delighted and Process Street Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Process Street Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Process Street
Trigger on Webhook
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Delighted
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Process Street, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Process Street integration works as expected. Depending on your setup, data should flow between Delighted and Process Street (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Process Street
Delighted + Process Street + Slack: When a customer submits a negative response in Delighted, a Process Street checklist is created to investigate the issue. A notification is then sent to a designated Slack channel to alert the team.
Process Street + Delighted + Google Sheets: When a Process Street workflow run is completed, a survey is sent via Delighted to gather feedback. The responses are then saved to a Google Sheet for analysis.
Delighted and Process Street integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Process Street
Use Process Street in Latenode to run repeatable tasks like onboarding or reports as part of larger workflows. Automatically trigger actions in other apps (CRM, databases) when checklist items are completed, keeping processes moving. This avoids manual updates and ensures audit trails, all at Latenode's execution-based pricing.
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See how Latenode works
FAQ Delighted and Process Street
How can I connect my Delighted account to Process Street using Latenode?
To connect your Delighted account to Process Street on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Process Street accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Process Street checklists from Delighted survey responses?
Yes, you can! Latenode allows you to trigger Process Street checklists based on Delighted survey responses. Automate your follow-up and ensure consistent process adherence for improved customer experience.
What types of tasks can I perform by integrating Delighted with Process Street?
Integrating Delighted with Process Street allows you to perform various tasks, including:
- Automatically creating a Process Street checklist from negative Delighted feedback.
- Updating customer records in Process Street when a Delighted survey is completed.
- Sending a Delighted survey after a specific Process Street checklist is finished.
- Alerting a team in Process Street when a Delighted survey scores below a set threshold.
- Creating personalized follow-up tasks in Process Street based on Delighted survey answers.
Can I use JavaScript to customize the integration between Delighted and Process Street?
Yes! Latenode allows you to use JavaScript for advanced customization. This lets you transform data and tailor the integration to your exact needs.
Are there any limitations to the Delighted and Process Street integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Real-time updates depend on the polling interval and API limits of both apps.
- Some advanced Process Street features might not have direct equivalents in Delighted.