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How to connect Delighted and Quentn
Create a New Scenario to Connect Delighted and Quentn
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Quentn will be your first step. To do this, click "Choose an app," find Delighted or Quentn, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Quentn Node
Next, click the plus (+) icon on the Delighted node, select Quentn from the list of available apps, and choose the action you need from the list of nodes within Quentn.
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Authenticate Quentn
Now, click the Quentn node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Quentn settings. Authentication allows you to use Quentn through Latenode.
Configure the Delighted and Quentn Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Quentn Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Quentn, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Quentn integration works as expected. Depending on your setup, data should flow between Delighted and Quentn (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Quentn
Delighted + Slack + Quentn: When a new low satisfaction score is received in Delighted, a message is sent to a Slack channel to alert the team. The contact's information is then used to find or create a contact in Quentn.
Quentn + Delighted + Google Sheets: When a new contact is added to Quentn, Delighted sends them a survey. The survey response, along with the contact information from Quentn, is then added as a new row in Google Sheets for tracking and analysis.
Delighted and Quentn integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Quentn
Use Quentn in Latenode to automate email marketing based on triggers from other apps. Build flows that add or update contacts, manage lists, and send personalized campaigns. Centralize all data in Latenode and use its tools to filter and modify customer data from Quentn without complex code.
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See how Latenode works
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FAQ Delighted and Quentn
How can I connect my Delighted account to Quentn using Latenode?
To connect your Delighted account to Quentn on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Quentn accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add survey responders to Quentn?
Yes, you can! Latenode's visual editor makes it easy to trigger Quentn contact creation upon new Delighted survey responses, ensuring immediate follow-up and personalized engagement.
What types of tasks can I perform by integrating Delighted with Quentn?
Integrating Delighted with Quentn allows you to perform various tasks, including:
- Create new Quentn contacts from positive Delighted survey responses.
- Update contact properties in Quentn based on Delighted survey answers.
- Trigger email sequences in Quentn after receiving a specific Delighted rating.
- Segment Quentn contacts based on Delighted feedback scores.
- Send personalized follow-up emails using Quentn after negative feedback in Delighted.
How secure is Delighted data within Latenode workflows?
Latenode employs industry-standard encryption and security protocols to protect your Delighted data during transit and at rest within our platform.
Are there any limitations to the Delighted and Quentn integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex survey logic in Delighted might require custom JavaScript for full automation.
- Data transfer is subject to the API rate limits of both Delighted and Quentn.
- Historical Delighted data prior to integration setup won't automatically sync to Quentn.
