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Automatically trigger targeted email campaigns in Sendinblue based on Delighted survey responses. Latenode's visual editor and JavaScript support allow custom logic, ensuring highly personalized follow-ups while saving costs with execution-based pricing.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Sendinblue will be your first step. To do this, click "Choose an app," find Delighted or Sendinblue, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Sendinblue from the list of available apps, and choose the action you need from the list of nodes within Sendinblue.

Delighted
β
Sendinblue
Now, click the Sendinblue node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Sendinblue settings. Authentication allows you to use Sendinblue through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Sendinblue
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, Sendinblue, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Sendinblue integration works as expected. Depending on your setup, data should flow between Delighted and Sendinblue (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Sendinblue + Slack: When a new response is received in Delighted indicating low customer satisfaction, the customer's email is used to add them to a follow-up email list in Sendinblue. A notification is also sent to a designated Slack channel to alert the support team.
Sendinblue + Delighted + Google Sheets: This automation tracks the performance of Sendinblue email campaigns alongside customer satisfaction scores from Delighted. The data from both platforms is periodically pulled and added as new rows in a Google Sheet for reporting and analysis.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Sendinblue
Automate email marketing and SMS campaigns using Sendinblue in Latenode. Trigger targeted communications based on data from any source. Easily manage contacts, personalize messages, and track results within automated workflows. Connect it to your CRM or database and optimize lead nurturing without complex coding.
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How can I connect my Delighted account to Sendinblue using Latenode?
To connect your Delighted account to Sendinblue on Latenode, follow these steps:
Can I trigger email campaigns based on Delighted survey scores?
Yes, you can! Latenode's visual editor makes it easy to trigger targeted Sendinblue email campaigns based on Delighted survey responses. This allows personalized follow-ups, improving customer satisfaction.
What types of tasks can I perform by integrating Delighted with Sendinblue?
Integrating Delighted with Sendinblue allows you to perform various tasks, including:
How can I automate survey follow-ups using Delighted in Latenode?
Use Latenode to create automated workflows that trigger personalized emails in Sendinblue based on survey responses. Boost engagement and address concerns promptly.
Are there any limitations to the Delighted and Sendinblue integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: