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Automatically trigger Delighted surveys based on Shippo delivery events. With Latenode's visual editor and affordable execution-based pricing, gather feedback faster and improve shipping experiences without complex coding.
Connect Delighted and Shippo in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Shippo will be your first step. To do this, click "Choose an app," find Delighted or Shippo, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Shippo from the list of available apps, and choose the action you need from the list of nodes within Shippo.

Delighted
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Shippo
Now, click the Shippo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shippo settings. Authentication allows you to use Shippo through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Shippo
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Shippo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Shippo integration works as expected. Depending on your setup, data should flow between Delighted and Shippo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Shippo + Slack: When a new negative response is received in Delighted, find the associated order in Shippo and send a Slack notification to the shipping team with the order details for immediate review.
Shippo + Delighted + Google Sheets: When a new shipping label is created in Shippo, track the shipment data along with the corresponding survey scores from Delighted in a Google Sheet to improve delivery satisfaction. The automation finds the shipment in Shippo, adds a row in Google Sheets with the shipment details, then finds survey information in Delighted, and updates the newly created row in Google Sheets with survey responses.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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How can I connect my Delighted account to Shippo using Latenode?
To connect your Delighted account to Shippo on Latenode, follow these steps:
Can I automate follow-up surveys after successful delivery?
Yes! Latenode’s visual editor makes it easy to trigger Delighted surveys based on Shippo delivery events. Get feedback faster & improve customer satisfaction.
What types of tasks can I perform by integrating Delighted with Shippo?
Integrating Delighted with Shippo allows you to perform various tasks, including:
HowcanIcentralizeDelightedfeedbackwithshippingupdatesinLatenode?
Latenode lets you consolidate Delighted feedback with Shippo data, providing a unified view of customer experience and operational efficiency. Automate insightful reports!
Are there any limitations to the Delighted and Shippo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: