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How to connect Delighted and Shopify
Create a New Scenario to Connect Delighted and Shopify
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Shopify will be your first step. To do this, click "Choose an app," find Delighted or Shopify, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Shopify Node
Next, click the plus (+) icon on the Delighted node, select Shopify from the list of available apps, and choose the action you need from the list of nodes within Shopify.
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Authenticate Shopify
Now, click the Shopify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Shopify settings. Authentication allows you to use Shopify through Latenode.
Configure the Delighted and Shopify Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Shopify Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Shopify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Shopify integration works as expected. Depending on your setup, data should flow between Delighted and Shopify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Shopify
Delighted + Shopify + Slack: When a new negative response is received in Delighted, the automation finds the related customer in Shopify and sends a notification in Slack.
Delighted + Shopify + Google Sheets: When new feedback is received in Delighted, find the corresponding customer in Shopify. Then, log the feedback alongside the customer's Shopify order details in a Google Sheet.
Delighted and Shopify integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Shopify
Sync Shopify orders, customers, or inventory data with other apps using Latenode. Automate fulfillment, update databases, or trigger marketing campaigns based on sales events. Use visual workflows to customize logic without code, and scale processes affordably based on execution time.
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See how Latenode works
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FAQ Delighted and Shopify
How can I connect my Delighted account to Shopify using Latenode?
To connect your Delighted account to Shopify on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Shopify accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Shopify order amounts?
Yes, you can! Latenode allows complex logic, so trigger Delighted surveys based on specific Shopify order amounts or customer behavior. Get targeted feedback and improve customer satisfaction.
What types of tasks can I perform by integrating Delighted with Shopify?
Integrating Delighted with Shopify allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a purchase.
- Analyze survey responses and update customer tags in Shopify.
- Trigger personalized email campaigns based on survey feedback.
- Create reports on customer satisfaction trends related to product types.
- Send internal notifications for negative feedback for immediate follow-up.
Can I use custom variables in my Delighted surveys in Latenode?
Yes! Latenode supports dynamic data passing, enabling highly personalized surveys using Shopify order details and customer data for better insights.
Are there any limitations to the Delighted and Shopify integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require some JavaScript knowledge.
- Surveys are subject to Delighted's rate limits.
- Historical data migration requires manual configuration.
