Delighted and Simplybook Integration

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Automatically trigger Delighted surveys after Simplybook appointments using Latenode's visual editor to gather feedback at scale. Customize follow-up actions with JavaScript and pay only for execution time.

Delighted + Simplybook integration

Connect Delighted and Simplybook in minutes with Latenode.

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Automate your workflow

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Delighted

Simplybook

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Simplybook

Create a New Scenario to Connect Delighted and Simplybook

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Simplybook will be your first step. To do this, click "Choose an app," find Delighted or Simplybook, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Delighted

Sign In
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Run node once

Add the Simplybook Node

Next, click the plus (+) icon on the Delighted node, select Simplybook from the list of available apps, and choose the action you need from the list of nodes within Simplybook.

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Authenticate Simplybook

Now, click the Simplybook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Simplybook settings. Authentication allows you to use Simplybook through Latenode.

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Configure the Delighted and Simplybook Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

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Run node once

Set Up the Delighted and Simplybook Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Simplybook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Delighted and Simplybook integration works as expected. Depending on your setup, data should flow between Delighted and Simplybook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Simplybook

Delighted + Slack: When a new response with low feedback (e.g., a low score) is received in Delighted, automatically send a direct message to the manager on Slack to address the issue.

Simplybook + Delighted + Google Sheets: When a new booking is created in Simplybook, record the booking details and send an email survey via Delighted. Then, add the booking and survey data to a Google Sheets spreadsheet for tracking client satisfaction.

Delighted and Simplybook integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

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About Simplybook

Automate booking workflows with Simplybook in Latenode. Sync schedules, manage appointments, and trigger follow-up actions without manual work. Connect booking data to CRMs, payment gateways, or marketing tools. Latenode's visual builder and flexible integrations make automating complex booking processes easy and scalable, exceeding Simplybook's built-in options.

See how Latenode works

FAQ Delighted and Simplybook

How can I connect my Delighted account to Simplybook using Latenode?

To connect your Delighted account to Simplybook on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Simplybook accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys after a booking is complete?

Yes, you can! With Latenode, automatically trigger Delighted surveys upon Simplybook appointment completion. This ensures timely feedback and maximizes response rates without manual work.

What types of tasks can I perform by integrating Delighted with Simplybook?

Integrating Delighted with Simplybook allows you to perform various tasks, including:

  • Send targeted surveys based on service type booked in Simplybook.
  • Update contact information in Delighted based on Simplybook data.
  • Analyze survey responses and update customer segments in Simplybook.
  • Create reports combining booking data and customer satisfaction scores.
  • Trigger follow-up actions based on survey feedback in Simplybook.

How can I personalize survey distribution in Delighted via Latenode?

Use Latenode to segment Simplybook clients based on booking history, then tailor and automate Delighted survey distribution using dynamic data.

Are there any limitations to the Delighted and Simplybook integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Simplybook data prior to integration might not trigger Delighted surveys.
  • Complex conditional logic may require JavaScript knowledge within Latenode.
  • The number of API calls is subject to the rate limits of Delighted and Simplybook.

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