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How to connect Delighted and Slack
Create a New Scenario to Connect Delighted and Slack
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Slack will be your first step. To do this, click "Choose an app," find Delighted or Slack, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Slack Node
Next, click the plus (+) icon on the Delighted node, select Slack from the list of available apps, and choose the action you need from the list of nodes within Slack.
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Authenticate Slack
Now, click the Slack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack settings. Authentication allows you to use Slack through Latenode.
Configure the Delighted and Slack Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Slack Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Slack, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Slack integration works as expected. Depending on your setup, data should flow between Delighted and Slack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Slack
Delighted + Google Sheets + Slack: When a new positive response is received in Delighted, the feedback is logged in Google Sheets for analysis. A notification is then sent to a Slack channel with the feedback details.
Delighted + Jira + Slack: When negative feedback is received in Delighted, a new Jira issue is created to address the problem. A message is then sent to a specified Slack channel to notify the relevant team about the new issue.
Delighted and Slack integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Slack
Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.
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FAQ Delighted and Slack
How can I connect my Delighted account to Slack using Latenode?
To connect your Delighted account to Slack on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Slack accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get notified of low Delighted survey scores in Slack?
Yes, using Latenode you can! Trigger instant Slack alerts for negative feedback, enabling swift follow-up. Automate resolution workflows, improving customer satisfaction.
What types of tasks can I perform by integrating Delighted with Slack?
Integrating Delighted with Slack allows you to perform various tasks, including:
- Send new Delighted survey responses to a dedicated Slack channel.
- Create Slack alerts for specific feedback keywords or scores.
- Automatically update a spreadsheet with Delighted survey data.
- Trigger personalized follow-up messages in Slack based on survey responses.
- Post daily or weekly summaries of Delighted feedback in Slack.
How easily can I customize Delighted survey notifications in Slack on Latenode?
Latenode's visual editor lets you tailor alerts precisely, adding filters, custom messages, and even AI-powered sentiment analysis.
Are there any limitations to the Delighted and Slack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits on the Delighted API may affect high-volume survey processing.
- Slack message formatting options are subject to Slack's API capabilities.
- Custom JavaScript code may be required for complex data transformations.
