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Connect Delighted to Slack to instantly share customer feedback and trigger alerts. Latenodeβs visual editor and flexible API mean you can customize notifications, analyze trends with JavaScript, and scale affordably.
Connect Delighted and Slack in minutes with Latenode.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Slack will be your first step. To do this, click "Choose an app," find Delighted or Slack, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Slack from the list of available apps, and choose the action you need from the list of nodes within Slack.

Delighted
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Slack
Now, click the Slack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack settings. Authentication allows you to use Slack through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Slack
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Slack, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Slack integration works as expected. Depending on your setup, data should flow between Delighted and Slack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Google Sheets + Slack: When a new positive response is received in Delighted, the feedback is logged in Google Sheets for analysis. A notification is then sent to a Slack channel with the feedback details.
Delighted + Jira + Slack: When negative feedback is received in Delighted, a new Jira issue is created to address the problem. A message is then sent to a specified Slack channel to notify the relevant team about the new issue.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Slack
Send Slack messages and automate channel updates directly from Latenode workflows. Get instant alerts on critical events, share data insights, or trigger actions based on user input. Centralize notifications and approvals by combining Slack with databases, CRMs, and AI models within a scalable, low-code environment.
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How can I connect my Delighted account to Slack using Latenode?
To connect your Delighted account to Slack on Latenode, follow these steps:
Can I get notified of low Delighted survey scores in Slack?
Yes, using Latenode you can! Trigger instant Slack alerts for negative feedback, enabling swift follow-up. Automate resolution workflows, improving customer satisfaction.
What types of tasks can I perform by integrating Delighted with Slack?
Integrating Delighted with Slack allows you to perform various tasks, including:
How easily can I customize Delighted survey notifications in Slack on Latenode?
Latenode's visual editor lets you tailor alerts precisely, adding filters, custom messages, and even AI-powered sentiment analysis.
Are there any limitations to the Delighted and Slack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: