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How to connect Delighted and Slack bot
Create a New Scenario to Connect Delighted and Slack bot
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Slack bot will be your first step. To do this, click "Choose an app," find Delighted or Slack bot, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Slack bot Node
Next, click the plus (+) icon on the Delighted node, select Slack bot from the list of available apps, and choose the action you need from the list of nodes within Slack bot.
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Authenticate Slack bot
Now, click the Slack bot node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Slack bot settings. Authentication allows you to use Slack bot through Latenode.
Configure the Delighted and Slack bot Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Slack bot Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Slack bot, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Slack bot integration works as expected. Depending on your setup, data should flow between Delighted and Slack bot (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Slack bot
Delighted + Google Sheets + Slack bot: When a new positive response is received in Delighted, the data is added to a Google Sheet, and a celebratory message is sent via a Slack bot to a designated channel.
Slack bot + Delighted + Jira: When a user submits negative feedback through a Slack bot command, a Jira ticket is created to track the issue and ensure follow-up.
Delighted and Slack bot integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Slack bot
Use Slack bot within Latenode to automate notifications and actions based on real-time triggers. Update databases, post alerts, or start complex workflows directly from Slack commands. Latenode lets you visually build and scale these interactions without code, adding custom logic and connecting to any API with ease.
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See how Latenode works
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FAQ Delighted and Slack bot
How can I connect my Delighted account to Slack bot using Latenode?
To connect your Delighted account to Slack bot on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Slack bot accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get notified of new Delighted surveys in Slack?
Yes, you can! Latenode's visual editor makes it simple to trigger Slack bot notifications when new surveys are submitted in Delighted, keeping your team informed instantly.
What types of tasks can I perform by integrating Delighted with Slack bot?
Integrating Delighted with Slack bot allows you to perform various tasks, including:
- Send survey results directly to a dedicated Slack channel.
- Alert a support team channel when a negative review is received.
- Automatically thank users via Slack when they complete a survey.
- Schedule daily summaries of survey results in Slack.
- Create personalized follow-up messages based on survey responses.
HowdoesLatenodeenhanceDelighteddataanalysis?
Latenode enables advanced analysis by combining Delighted data with other sources, using JavaScript or AI steps for custom insights unavailable otherwise.
Are there any limitations to the Delighted and Slack bot integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex logic may require JavaScript knowledge.
- Slack bot message limits apply based on your Slack plan.
- Real-time updates depend on the Delighted API rate limits.
