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How to connect Delighted and Smartsheet
Create a New Scenario to Connect Delighted and Smartsheet
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Smartsheet will be your first step. To do this, click "Choose an app," find Delighted or Smartsheet, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Smartsheet Node
Next, click the plus (+) icon on the Delighted node, select Smartsheet from the list of available apps, and choose the action you need from the list of nodes within Smartsheet.
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Authenticate Smartsheet
Now, click the Smartsheet node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Smartsheet settings. Authentication allows you to use Smartsheet through Latenode.
Configure the Delighted and Smartsheet Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Smartsheet Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, Smartsheet, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Smartsheet integration works as expected. Depending on your setup, data should flow between Delighted and Smartsheet (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Smartsheet
Delighted + Smartsheet + Slack: When a new negative response is received in Delighted, the details are logged in a Smartsheet, and a notification is sent to a Slack channel to alert the team for follow-up.
Smartsheet + Delighted + Google Sheets: When a new row is added to a Smartsheet, a survey is sent via Delighted, and the survey responses are then logged in a Google Sheet.
Delighted and Smartsheet integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Smartsheet
Use Smartsheet in Latenode to automate project tracking and data collection. Update sheets from any trigger, like form submissions or database changes. Automate reporting by sending data to other apps and skip manual updates. Low-code tools and JS nodes add custom logic for advanced workflow control.
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See how Latenode works
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FAQ Delighted and Smartsheet
How can I connect my Delighted account to Smartsheet using Latenode?
To connect your Delighted account to Smartsheet on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Smartsheet accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Smartsheet with Delighted survey responses?
Yes, easily! Latenode's visual editor lets you map Delighted survey data to Smartsheet columns, automating data entry and providing real-time performance insights.
What types of tasks can I perform by integrating Delighted with Smartsheet?
Integrating Delighted with Smartsheet allows you to perform various tasks, including:
- Add new rows in Smartsheet for each new Delighted survey response.
- Update Smartsheet rows based on customer satisfaction scores from Delighted.
- Trigger alerts in Smartsheet for negative feedback received in Delighted.
- Generate summary reports in Smartsheet based on Delighted survey data.
- Create personalized follow-up tasks in Smartsheet from Delighted insights.
HowsecureistheDelightedconnectiononLatenode?
Latenode uses secure authentication protocols to protect your Delighted data,ensuring confidentiality and compliance with industry best practices.
Are there any limitations to the Delighted and Smartsheet integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Delighted and Smartsheet APIs may impact high-volume workflows.
- Historical data synchronization requires custom implementation.
