Delighted and Soax Integration

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Automatically enrich Delighted feedback with Soax IP geolocation data to understand regional sentiment. Latenode's visual editor and affordable pricing make granular feedback analysis accessible. Use JavaScript for advanced analysis.

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Delighted

Soax

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Soax

Create a New Scenario to Connect Delighted and Soax

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Soax will be your first step. To do this, click "Choose an app," find Delighted or Soax, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Soax Node

Next, click the plus (+) icon on the Delighted node, select Soax from the list of available apps, and choose the action you need from the list of nodes within Soax.

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Authenticate Soax

Now, click the Soax node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Soax settings. Authentication allows you to use Soax through Latenode.

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Configure the Delighted and Soax Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Delighted and Soax Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Soax, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Delighted and Soax integration works as expected. Depending on your setup, data should flow between Delighted and Soax (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Soax

Delighted + Soax + Slack: When a new negative response is received in Delighted, use Soax to search for contact information associated with the respondent. Then, send a direct message in Slack to a designated team channel with the negative feedback and contact details for follow-up.

Soax + Delighted + Zendesk: When a Zendesk ticket is updated, Soax searches for information related to the customer. Delighted then finds the corresponding person and updates their record with a tag indicating Zendesk ticket activity, providing customer support context within Delighted surveys.

Delighted and Soax integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ€” all without per-step costs.

About Soax

Use Soax proxies in Latenode for reliable data extraction and automation that avoids blocks. Integrate Soax into your Latenode workflows to scrape websites, automate social media tasks, or monitor pricing changes without IP restrictions. Scale your data gathering processes using Latenode's visual editor and scheduling tools for consistent, error-free performance.

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FAQ Delighted and Soax

How can I connect my Delighted account to Soax using Latenode?

To connect your Delighted account to Soax on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Soax accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically rotate proxies based on survey feedback?

Yes, you can! Latenode's visual editor makes it easy to trigger proxy rotation in Soax based on negative feedback in Delighted, improving data collection reliability.

What types of tasks can I perform by integrating Delighted with Soax?

Integrating Delighted with Soax allows you to perform various tasks, including:

  • Update Soax proxy settings based on customer satisfaction scores.
  • Trigger targeted outreach using Soax after positive Delighted surveys.
  • Analyze survey data via Soax proxies for geo-specific insights.
  • Automate A/B testing of survey delivery using different Soax locations.
  • Flag negative feedback and adjust proxy rotation frequency in Soax.

How secure is my Delighted data when used with Soax in Latenode?

Latenode uses secure connections and encryption to protect your data when integrating Delighted and Soax,ensuring privacy and compliance.

Are there any limitations to the Delighted and Soax integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data transfer depends on the API limits of both Delighted and Soax.
  • Complex data transformations may require JavaScript knowledge.
  • Customizable survey logic beyond basic triggers requires custom code.

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