How to connect Delighted and Softr
Create a New Scenario to Connect Delighted and Softr
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Softr will be your first step. To do this, click "Choose an app," find Delighted or Softr, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Softr Node
Next, click the plus (+) icon on the Delighted node, select Softr from the list of available apps, and choose the action you need from the list of nodes within Softr.

Delighted
⚙

Softr

Authenticate Softr
Now, click the Softr node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Softr settings. Authentication allows you to use Softr through Latenode.
Configure the Delighted and Softr Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Softr Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Softr
Trigger on Webhook
⚙
Delighted
⚙
⚙
Iterator
⚙
Webhook response

Save and Activate the Scenario
After configuring Delighted, Softr, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Softr integration works as expected. Depending on your setup, data should flow between Delighted and Softr (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Softr
Delighted + Slack: When a customer provides negative feedback (new response) in Delighted, a notification is sent to a dedicated Slack channel for immediate follow-up. The Slack notification includes the details of the feedback.
Softr + Delighted + Airtable: When a new user signs up in Softr, a feedback survey is automatically sent via Delighted. The survey results are then stored in Airtable for analysis.
Delighted and Softr integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories

About Softr
Use Softr in Latenode to build custom web apps and client portals, then automate data flow between them and your backend. Update Softr content via Latenode workflows triggered by external events or scheduled tasks. Simplify app deployment and maintenance; connect it to other services for a seamless user experience.
Similar apps
Related categories
See how Latenode works
FAQ Delighted and Softr
How can I connect my Delighted account to Softr using Latenode?
To connect your Delighted account to Softr on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Softr accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Softr based on Delighted survey responses?
Yes, with Latenode! Trigger updates in Softr based on survey data. This real-time feedback loop, impossible natively, ensures your Softr data is always current, fueled by customer insights.
What types of tasks can I perform by integrating Delighted with Softr?
Integrating Delighted with Softr allows you to perform various tasks, including:
- Automatically updating user profiles in Softr based on Delighted feedback.
- Triggering personalized follow-up emails in Softr after a Delighted survey.
- Creating support tickets in Softr for negative Delighted survey responses.
- Analyzing survey trends and visualizing them directly in Softr dashboards.
- Adding new users to Delighted from Softr to automate feedback collection.
Can I use custom JavaScript with my Delighted Softr integration?
Yes! Latenode allows custom JavaScript for advanced data manipulation and complex logic, exceeding basic integration capabilities.
Are there any limitations to the Delighted and Softr integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows with a very high volume of operations may require optimization.
- Custom JavaScript code requires a good understanding of scripting.
- Integration depends on the availability and stability of the Delighted and Softr APIs.