How to connect Delighted and Systeme IO
Create a New Scenario to Connect Delighted and Systeme IO
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Systeme IO will be your first step. To do this, click "Choose an app," find Delighted or Systeme IO, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Systeme IO Node
Next, click the plus (+) icon on the Delighted node, select Systeme IO from the list of available apps, and choose the action you need from the list of nodes within Systeme IO.

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Systeme IO
Authenticate Systeme IO
Now, click the Systeme IO node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Systeme IO settings. Authentication allows you to use Systeme IO through Latenode.
Configure the Delighted and Systeme IO Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Systeme IO Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Systeme IO
Trigger on Webhook
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Delighted
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Systeme IO, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Systeme IO integration works as expected. Depending on your setup, data should flow between Delighted and Systeme IO (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Systeme IO
Delighted + Slack + Systeme IO: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel. The contact details are then used to find and update the contact in Systeme IO.
Systeme IO + Delighted + Google Sheets: When a new event (course completion) is recorded in Systeme IO, a survey is sent via Delighted to the user. The response from Delighted is then added as a new row in Google Sheets.
Delighted and Systeme IO integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Systeme IO
Use Systeme IO in Latenode to automate marketing workflows. Connect it to other apps, process form data, and manage contacts in a visual builder. Unlike standalone setups, Latenode lets you add custom logic with JavaScript, enrich data, and scale automation without step limits. Perfect for complex marketing funnels.
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See how Latenode works
FAQ Delighted and Systeme IO
How can I connect my Delighted account to Systeme IO using Latenode?
To connect your Delighted account to Systeme IO on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Systeme IO accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Systeme IO actions based on Delighted survey scores?
Yes, easily! Latenode's visual editor lets you trigger Systeme IO actions based on Delighted scores. Automate follow-ups based on customer sentiment and boost engagement.
What types of tasks can I perform by integrating Delighted with Systeme IO?
Integrating Delighted with Systeme IO allows you to perform various tasks, including:
- Automatically adding positive survey responders to Systeme IO email lists.
- Sending targeted Systeme IO promotions based on Delighted feedback scores.
- Creating Systeme IO contacts from new Delighted survey responses.
- Updating Systeme IO customer profiles with Delighted survey data.
- Triggering internal notifications for negative Delighted feedback.
How secure is connecting Delighted to Latenode for automation?
Latenode uses secure OAuth to connect to Delighted, ensuring your credentials are never stored. Data transmission is encrypted for protection.
Are there any limitations to the Delighted and Systeme IO integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Delighted data may require manual import for initial workflows.
- Complex Systeme IO funnel logic might require JavaScript for full customization.
- Real-time updates depend on Delighted's and Systeme IO's API availability.