Delighted and Tamtam Integration

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Instantly share Delighted survey responses in Tamtam for immediate team visibility and action. Latenode's visual editor makes it easier to build custom alerts and workflows with affordable execution-based pricing.

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Delighted

Tamtam

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Tamtam

Create a New Scenario to Connect Delighted and Tamtam

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Tamtam will be your first step. To do this, click "Choose an app," find Delighted or Tamtam, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Tamtam Node

Next, click the plus (+) icon on the Delighted node, select Tamtam from the list of available apps, and choose the action you need from the list of nodes within Tamtam.

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Authenticate Tamtam

Now, click the Tamtam node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tamtam settings. Authentication allows you to use Tamtam through Latenode.

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Configure the Delighted and Tamtam Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Tamtam Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Tamtam, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Tamtam integration works as expected. Depending on your setup, data should flow between Delighted and Tamtam (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Tamtam

Delighted + Google Sheets + Tamtam: When a new response is received in Delighted, the response data is added as a new row in Google Sheets. A notification is then sent to a Tamtam group to inform them of the new survey response.

Delighted + Tamtam + Slack: When a new response is received in Delighted, the automation checks if it is negative feedback. If negative feedback is detected, a message is sent to a Tamtam group. Then, details of the feedback are forwarded to a designated Slack channel for review.

Delighted and Tamtam integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Tamtam

Use Tamtam in Latenode to automate messaging tasks. Send alerts, notifications, or updates based on triggers from other apps. Build workflows to distribute information automatically. Tamtam integration in Latenode avoids manual message sending, saving time. Plus, customize messaging flows with JS or AI for targeted and personalized comms.

See how Latenode works

FAQ Delighted and Tamtam

How can I connect my Delighted account to Tamtam using Latenode?

To connect your Delighted account to Tamtam on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Tamtam accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Tamtam messages based on Delighted survey scores?

Yes, you can! Latenode's visual editor makes this easy. Send personalized Tamtam messages when specific Delighted scores are received, improving customer engagement automatically.

What types of tasks can I perform by integrating Delighted with Tamtam?

Integrating Delighted with Tamtam allows you to perform various tasks, including:

  • Send instant Tamtam notifications for negative Delighted survey responses.
  • Create Tamtam channel alerts for high satisfaction scores in Delighted.
  • Automatically update Tamtam contact info from new Delighted survey data.
  • Post Delighted NPS trends to a dedicated Tamtam reporting channel.
  • Trigger personalized Tamtam follow-ups based on Delighted feedback keywords.

Can Latenode handle large volumes of Delighted survey responses?

Yes, Latenode is designed to scale. It efficiently processes high volumes of Delighted data, ensuring timely Tamtam notifications and updates.

Are there any limitations to the Delighted and Tamtam integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex survey logic in Delighted may require custom JavaScript code.
  • Tamtam message formatting options are limited to Tamtam's API capabilities.
  • Real-time data synchronization is subject to API rate limits of both platforms.

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