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How to connect Delighted and Teamwork
Create a New Scenario to Connect Delighted and Teamwork
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Teamwork will be your first step. To do this, click "Choose an app," find Delighted or Teamwork, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Teamwork Node
Next, click the plus (+) icon on the Delighted node, select Teamwork from the list of available apps, and choose the action you need from the list of nodes within Teamwork.
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Authenticate Teamwork
Now, click the Teamwork node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Teamwork settings. Authentication allows you to use Teamwork through Latenode.
Configure the Delighted and Teamwork Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Teamwork Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Teamwork, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Teamwork integration works as expected. Depending on your setup, data should flow between Delighted and Teamwork (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Teamwork
Delighted + Teamwork + Slack: When a new negative response is received in Delighted, find the project manager in Teamwork and send them a direct message in Slack to follow up on the feedback.
Teamwork + Delighted + HubSpot: When a project is completed in Teamwork, automatically send a customer satisfaction survey via Delighted, and then create a contact in HubSpot.
Delighted and Teamwork integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Teamwork
Streamline project tasks in Teamwork via Latenode. Automatically create, update, or close tasks based on triggers from other apps like Slack or email. Improve project tracking and team coordination by connecting Teamwork to your workflows. Use Latenode for complex logic and custom data routing without code.
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See how Latenode works
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FAQ Delighted and Teamwork
How can I connect my Delighted account to Teamwork using Latenode?
To connect your Delighted account to Teamwork on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Teamwork accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Teamwork tasks from negative Delighted feedback?
Yes, Latenode enables this automation. Trigger task creation in Teamwork when negative feedback is received in Delighted, ensuring prompt issue resolution and improved customer satisfaction.
What types of tasks can I perform by integrating Delighted with Teamwork?
Integrating Delighted with Teamwork allows you to perform various tasks, including:
- Create a new Teamwork task when a specific Delighted survey response is received.
- Update Teamwork project status based on customer satisfaction scores in Delighted.
- Send Delighted survey invites automatically upon Teamwork project completion.
- Generate reports in Teamwork summarizing Delighted feedback trends.
- Trigger personalized follow-up emails via Delighted based on Teamwork task completion.
How does Latenode enhance Delighted's reporting capabilities?
Latenode combines Delighted data with Teamwork data, creating custom dashboards and automated reports with advanced filtering and JavaScript transformations.
Are there any limitations to the Delighted and Teamwork integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- API rate limits of Delighted and Teamwork apply.
- Historical data synchronization may require manual configuration.
