How to connect Delighted and Telegram
Create a New Scenario to Connect Delighted and Telegram
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Telegram will be your first step. To do this, click "Choose an app," find Delighted or Telegram, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Telegram Node
Next, click the plus (+) icon on the Delighted node, select Telegram from the list of available apps, and choose the action you need from the list of nodes within Telegram.

Delighted
⚙
Telegram
Authenticate Telegram
Now, click the Telegram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Telegram settings. Authentication allows you to use Telegram through Latenode.
Configure the Delighted and Telegram Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Telegram Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Telegram
Trigger on Webhook
⚙
Delighted
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring Delighted, Telegram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Telegram integration works as expected. Depending on your setup, data should flow between Delighted and Telegram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Telegram
Delighted + Google Sheets + Telegram: When a new response is received in Delighted, the response details are added to a Google Sheet for tracking. If the response is negative (e.g., a low score), a message is sent to a Telegram channel to alert the team.
Delighted + Telegram + Slack: When a new response is received in Delighted, the survey score is sent to a Telegram channel for quick review. Additionally, a summary of the response is posted to a dedicated Slack channel for team discussion and action planning.
Delighted and Telegram integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Telegram
Use Telegram in Latenode to automate alerts, gather user feedback, or control processes via chat commands. Integrate it with your databases, CRMs, or AI models for instant notifications or data collection. Build custom Telegram bots in a visual editor to streamline workflows and reduce manual tasks.
Related categories
See how Latenode works
FAQ Delighted and Telegram
How can I connect my Delighted account to Telegram using Latenode?
To connect your Delighted account to Telegram on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Telegram accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get instant Telegram alerts for low Delighted survey scores?
Yes, you can! Latenode lets you instantly forward negative Delighted feedback to Telegram for immediate action, boosting customer recovery and satisfaction.
What types of tasks can I perform by integrating Delighted with Telegram?
Integrating Delighted with Telegram allows you to perform various tasks, including:
- Sending survey results to a Telegram channel for team review.
- Triggering personalized follow-up messages based on survey responses.
- Notifying support teams in Telegram about critical negative feedback.
- Creating a summary of survey results and posting it daily to Telegram.
- Using AI to analyze survey feedback and sending insights to Telegram.
How does Latenode handle Delighted's survey response data securely?
Latenode uses secure data transmission protocols and encryption to protect your Delighted survey data, ensuring compliance and confidentiality.
Are there any limitations to the Delighted and Telegram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex JavaScript transformations may require advanced coding skills.
- Rate limits on the Delighted API may affect high-volume workflows.
- Real-time updates depend on the polling interval configured.