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Trigger SMS alerts in Textmagic based on Delighted survey responses, routing negative feedback directly to your team. Latenode offers no-code building plus custom logic using JavaScript. Scale easily and only pay for what you use.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Textmagic will be your first step. To do this, click "Choose an app," find Delighted or Textmagic, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Textmagic from the list of available apps, and choose the action you need from the list of nodes within Textmagic.

Delighted
β
Textmagic
Now, click the Textmagic node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Textmagic settings. Authentication allows you to use Textmagic through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Textmagic
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, Textmagic, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Textmagic integration works as expected. Depending on your setup, data should flow between Delighted and Textmagic (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Textmagic + Slack: When a new negative response is received in Delighted, send an SMS message via Textmagic to follow up with the customer and notify the team in Slack about the negative feedback.
Textmagic + Delighted + Google Sheets: Send an SMS survey campaign through Textmagic, then track customer satisfaction scores collected by Delighted responses, summarizing the data in a Google Sheets spreadsheet.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Textmagic
Use Textmagic in Latenode to automate SMS marketing and notifications. Send personalized texts based on triggers in your CRM or database. Create automated workflows for appointment reminders, order updates, and more. Latenode lets you orchestrate SMS campaigns with data enrichment and routing β code-free.
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How can I connect my Delighted account to Textmagic using Latenode?
To connect your Delighted account to Textmagic on Latenode, follow these steps:
Can I trigger SMS based on Delighted survey scores?
Yes, easily! Latenode lets you trigger Textmagic SMS based on Delighted survey responses. Use flexible no-code filters or JavaScript for advanced conditions. Automate follow-ups and boost customer satisfaction.
What types of tasks can I perform by integrating Delighted with Textmagic?
Integrating Delighted with Textmagic allows you to perform various tasks, including:
Can I customize SMS messages based on Delighted survey answers?
Yes, using Latenode's visual editor and JavaScript blocks, you can fully customize SMS messages sent via Textmagic based on any data from Delighted surveys.
Are there any limitations to the Delighted and Textmagic integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: