Delighted and Toggl Track Integration

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Automatically log time spent resolving negative feedback. Connect Delighted surveys with Toggl Track to bill clients accurately and identify support bottlenecks using Latenode's flexible no-code automation and affordable execution-based pricing.

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Delighted

Toggl Track

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Toggl Track

Create a New Scenario to Connect Delighted and Toggl Track

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Toggl Track will be your first step. To do this, click "Choose an app," find Delighted or Toggl Track, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Toggl Track Node

Next, click the plus (+) icon on the Delighted node, select Toggl Track from the list of available apps, and choose the action you need from the list of nodes within Toggl Track.

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Authenticate Toggl Track

Now, click the Toggl Track node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Toggl Track settings. Authentication allows you to use Toggl Track through Latenode.

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Configure the Delighted and Toggl Track Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Delighted and Toggl Track Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Toggl Track, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Toggl Track integration works as expected. Depending on your setup, data should flow between Delighted and Toggl Track (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Toggl Track

Delighted + Toggl Track + Slack: When a new negative response is received in Delighted, a project is created in Toggl Track to investigate the issue. A notification is then sent to a designated Slack channel to alert the team.

Delighted + Toggl Track + Google Sheets: When a new response is received in Delighted, a project is created in Toggl Track to track the time spent investigating it. Once the investigation is complete and time is logged, the time entry data is added to a Google Sheet for analysis.

Delighted and Toggl Track integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Toggl Track

Track time in Toggl Track, then use Latenode to automatically log hours to project management tools or generate invoices. Pull Toggl Track data into reports and dashboards, or trigger notifications based on time entries. Automate billing and project tracking; build custom flows around your Toggl Track data.

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FAQ Delighted and Toggl Track

How can I connect my Delighted account to Toggl Track using Latenode?

To connect your Delighted account to Toggl Track on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Toggl Track accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I track project time based on Delighted survey responses?

Yes, you can! Latenode's visual editor makes it simple to trigger Toggl Track time entries based on Delighted survey results, giving you insights into project efficiency and client satisfaction.

What types of tasks can I perform by integrating Delighted with Toggl Track?

Integrating Delighted with Toggl Track allows you to perform various tasks, including:

  • Automatically start a Toggl Track timer when a negative Delighted survey is received.
  • Create Toggl Track project entries for specific Delighted NPS scores.
  • Log time spent on customer support based on Delighted survey responses.
  • Generate reports on project time correlated with customer satisfaction data.
  • Send Delighted surveys only to customers after a project is marked complete in Toggl Track.

What Delighted survey triggers can be used in Latenode?

Latenode allows you to use new survey responses and survey completion as triggers, so you can automate actions based on customer feedback.

Are there any limitations to the Delighted and Toggl Track integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data from Delighted before the integration setup cannot be processed.
  • Complex conditional logic may require JavaScript code blocks.
  • Data transformation between the two apps might need custom functions.

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