GDPR Ready
View report
SOC2 Ready
View report
[email protected]
Discord
LinkedIn
Facebook
Instagram
Youtube
.svg){kind=icon}
Reddit
How to connect Delighted and Tools
Create a New Scenario to Connect Delighted and Tools
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Tools will be your first step. To do this, click "Choose an app," find Delighted or Tools, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
+
1
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Tools Node
Next, click the plus (+) icon on the Delighted node, select Tools from the list of available apps, and choose the action you need from the list of nodes within Tools.
1
Delighted
⚙
+
2
Tools
Authenticate Tools
Now, click the Tools node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Tools settings. Authentication allows you to use Tools through Latenode.
Configure the Delighted and Tools Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Tools Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Tools
1
Trigger on Webhook
⚙
2
Delighted
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Delighted, Tools, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Tools integration works as expected. Depending on your setup, data should flow between Delighted and Tools (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Tools
Delighted + Slack: When a customer submits a negative response in Delighted, a notification is sent to a dedicated Slack channel to alert the team.
Delighted + Zendesk: When a feedback score in Delighted is below a certain threshold, a new ticket is created in Zendesk to address the customer's concerns.
Delighted and Tools integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Tools
Use Tools inside Latenode to automate tasks that lack native integrations. Control applications via UI automation, extract data from complex websites, and then pipe the results into other services. Add custom logic with JavaScript for precise control, scaling processes affordably with Latenode's usage-based pricing.
Related categories
See how Latenode works
.svg)
.png)
FAQ Delighted and Tools
How can I connect my Delighted account to Tools using Latenode?
To connect your Delighted account to Tools on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Tools accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Tools tasks based on Delighted survey responses?
Yes! Latenode allows this. Automatically create or update tasks in Tools based on feedback in Delighted for fast issue resolution. Use our AI blocks for sentiment analysis!
What types of tasks can I perform by integrating Delighted with Tools?
Integrating Delighted with Tools allows you to perform various tasks, including:
- Create Tools tickets for negative Delighted survey responses.
- Update Tools task priority based on customer satisfaction scores.
- Send Delighted survey invites when Tools tasks are completed.
- Log Delighted survey data in Tools for detailed reporting.
- Trigger personalized thank-you notes in Delighted via Tools events.
HowsecureistheDelightedintegrationwithToolsusingLatenode?
Latenode uses secure authentication protocols and encryption to protect your data during the Delighted and Tools integration, ensuring confidentiality and integrity.
Are there any limitations to the Delighted and Tools integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration between Delighted and Tools is not supported.
- Complex custom field mappings may require JavaScript coding.
- Rate limits on the Delighted or Tools API may affect performance.
