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Trigger VideoAsk surveys based on Delighted feedback scores, creating targeted follow-ups. Latenodeβs visual editor makes complex logic simple with affordable pay-by-execution pricing, while offering custom code when you need it.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or VideoAsk will be your first step. To do this, click "Choose an app," find Delighted or VideoAsk, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select VideoAsk from the list of available apps, and choose the action you need from the list of nodes within VideoAsk.

Delighted
β
VideoAsk
Now, click the VideoAsk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your VideoAsk settings. Authentication allows you to use VideoAsk through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
VideoAsk
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, VideoAsk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and VideoAsk integration works as expected. Depending on your setup, data should flow between Delighted and VideoAsk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + VideoAsk + Slack: When a customer submits a new response with a low score in Delighted, trigger a VideoAsk to gather more detailed feedback. Then, send a notification to a designated Slack channel.
VideoAsk + Delighted + Google Sheets: When a new reply is submitted in VideoAsk, save the response data and the associated Delighted survey results to a Google Sheet for comprehensive customer sentiment analysis.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About VideoAsk
Embed VideoAsk into Latenode workflows to automate personalized communication based on user responses. Trigger actions based on answers, update databases, or send tailored follow-ups. Connect human interaction with back-end systems for more engaging and automated processes, all without complex coding, thanks to Latenode's visual interface.
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How can I connect my Delighted account to VideoAsk using Latenode?
To connect your Delighted account to VideoAsk on Latenode, follow these steps:
Can I automatically send VideoAsk responses to Delighted for analysis?
Yes, you can! Latenode's flexible workflows allow you to pass VideoAsk responses to Delighted, providing a comprehensive view of customer feedback in one place. Analyze responses for actionable insights.
What types of tasks can I perform by integrating Delighted with VideoAsk?
Integrating Delighted with VideoAsk allows you to perform various tasks, including:
Can I use custom JavaScript with my Delighted and VideoAsk integration?
Yes! Latenode's code block lets you add custom JavaScript for advanced data manipulation between Delighted and VideoAsk, exceeding standard integration limits.
Are there any limitations to the Delighted and VideoAsk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: