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Automatically send WhatConverts leads targeted Delighted surveys after key sales milestones to gauge experience. Latenode's visual editor makes it simple to trigger surveys based on complex business logic, plus scale affordably as your lead volume grows.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or WhatConverts will be your first step. To do this, click "Choose an app," find Delighted or WhatConverts, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select WhatConverts from the list of available apps, and choose the action you need from the list of nodes within WhatConverts.

Delighted
β
WhatConverts
Now, click the WhatConverts node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatConverts settings. Authentication allows you to use WhatConverts through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
WhatConverts
Trigger on Webhook
β
Delighted
β
β
Iterator
β
Webhook response
After configuring Delighted, WhatConverts, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and WhatConverts integration works as expected. Depending on your setup, data should flow between Delighted and WhatConverts (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
WhatConverts + Delighted + Slack: When a new lead is captured by WhatConverts, the system checks if the lead's email address corresponds to a customer in Delighted. If a match is found and the Delighted response indicates a high potential for sales, a Slack message is sent to the sales team.
WhatConverts + Delighted + Google Sheets: This automation tracks marketing ROI by combining lead source data from WhatConverts with customer satisfaction scores from Delighted in Google Sheets. When a new lead is added to WhatConverts and a corresponding survey response exists in Delighted, the lead source and customer satisfaction data are added to a new row in Google Sheets.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About WhatConverts
Capture and analyze marketing leads in WhatConverts, then pipe data to Latenode to automate follow-ups. Qualify leads based on source & behavior using Latenode's no-code tools, triggering custom CRM updates or personalized email sequences. Scale lead management without complex coding.
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How can I connect my Delighted account to WhatConverts using Latenode?
To connect your Delighted account to WhatConverts on Latenode, follow these steps:
Can I trigger surveys based on lead conversions?
Yes, you can! With Latenode, trigger Delighted surveys when WhatConverts identifies a qualified lead. Gain immediate feedback and improve lead quality with automated workflows.
What types of tasks can I perform by integrating Delighted with WhatConverts?
Integrating Delighted with WhatConverts allows you to perform various tasks, including:
How do I customize survey delivery based on lead data in Delighted?
Use Latenode's visual editor and JavaScript blocks to tailor Delighted surveys with WhatConverts lead details for personalized feedback requests.
Are there any limitations to the Delighted and WhatConverts integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: