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Automatically send Delighted survey responses via WhatsApp Personal Account to instantly address feedback. Latenode's visual editor and affordable pricing let you create flexible, scalable feedback loops without complex code.
Connect Delighted and WhatsApp Personal Account in minutes with Latenode.
Create Delighted to WhatsApp Personal Account workflow
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Create a New Scenario to Connect Delighted and WhatsApp Personal Account
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or WhatsApp Personal Account will be your first step. To do this, click "Choose an app," find Delighted or WhatsApp Personal Account, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Personal Account Node
Next, click the plus (+) icon on the Delighted node, select WhatsApp Personal Account from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Personal Account.
Delighted
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WhatsApp Personal Account
Authenticate WhatsApp Personal Account
Now, click the WhatsApp Personal Account node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Personal Account settings. Authentication allows you to use WhatsApp Personal Account through Latenode.
Configure the Delighted and WhatsApp Personal Account Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and WhatsApp Personal Account Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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WhatsApp Personal Account
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, WhatsApp Personal Account, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and WhatsApp Personal Account integration works as expected. Depending on your setup, data should flow between Delighted and WhatsApp Personal Account (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Google Sheets + WhatsApp Personal Account: When a new response is received in Delighted, the score and feedback are stored in a Google Sheet. Based on the score, a personalized follow-up message is sent via WhatsApp.
Zendesk + Delighted + WhatsApp Personal Account: When a ticket is updated in Zendesk, specifically when it's closed, a survey link from Delighted is sent to the customer via WhatsApp to gather feedback on their support experience.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About WhatsApp Personal Account
Automate WhatsApp Personal Account messaging within Latenode to send notifications, gather data, or provide basic support. Build visual workflows triggered by events, then enrich or route message data to other apps. Scale customer interactions without complex code and per-step costs—use Latenode to connect WhatsApp to your business.
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How can I connect my Delighted account to WhatsApp Personal Account using Latenode?
To connect your Delighted account to WhatsApp Personal Account on Latenode, follow these steps:
Can I send survey reminders via WhatsApp?
Yes, you can! Latenode's flexible workflows let you trigger personalized WhatsApp messages based on Delighted survey responses, increasing response rates by reaching users directly.
What types of tasks can I perform by integrating Delighted with WhatsApp Personal Account?
Integrating Delighted with WhatsApp Personal Account allows you to perform various tasks, including:
How does Latenode enhance Delighted's automation capabilities?
Latenode extends Delighted with advanced logic, AI, JavaScript functions, and scalability for high-volume messaging— all within a visual, low-code environment.
Are there any limitations to the Delighted and WhatsApp Personal Account integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: