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How to connect Delighted and Wrike
Create a New Scenario to Connect Delighted and Wrike
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Wrike will be your first step. To do this, click "Choose an app," find Delighted or Wrike, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Wrike Node
Next, click the plus (+) icon on the Delighted node, select Wrike from the list of available apps, and choose the action you need from the list of nodes within Wrike.
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Authenticate Wrike
Now, click the Wrike node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Wrike settings. Authentication allows you to use Wrike through Latenode.
Configure the Delighted and Wrike Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Wrike Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Wrike, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Wrike integration works as expected. Depending on your setup, data should flow between Delighted and Wrike (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Wrike
Delighted + Wrike + Slack: When a customer submits a new response with a low score in Delighted, a task is created in Wrike to address the issue, and a notification is sent to the customer support team in Slack.
Wrike + Delighted + Jira: When a task in Wrike is completed, a Delighted survey is sent to the assignee to gauge satisfaction with the task. The response is then logged as a comment in Jira.
Delighted and Wrike integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Wrike
Automate Wrike project updates and task assignments directly from other apps using Latenode. Sync data between Wrike and your CRM, database, or calendar. Create custom triggers based on project status changes and automate reporting. Latenode provides flexible integration with no-code tools or custom JavaScript, allowing you to tailor Wrike workflows without step limits.
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See how Latenode works
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FAQ Delighted and Wrike
How can I connect my Delighted account to Wrike using Latenode?
To connect your Delighted account to Wrike on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Wrike accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Wrike tasks from new Delighted survey responses?
Yes, you can! Using Latenode's visual editor, instantly trigger Wrike tasks from new Delighted responses. Automate workflows and improve team response times.
What types of tasks can I perform by integrating Delighted with Wrike?
Integrating Delighted with Wrike allows you to perform various tasks, including:
- Automatically creating Wrike tasks for negative Delighted survey responses.
- Updating Wrike task descriptions with customer feedback from Delighted.
- Creating Wrike projects based on Delighted Net Promoter Score (NPS) trends.
- Triggering Wrike notifications for critical Delighted survey responses.
- Adding Delighted survey response data to Wrike custom fields.
How does Latenode handle Delighted's survey response data securely?
Latenode uses industry-standard encryption and secure protocols to protect your Delighted data during transfer and storage, ensuring compliance.
Are there any limitations to the Delighted and Wrike integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits on the Delighted and Wrike APIs may impact high-volume workflows.
- Custom field mappings require manual configuration in Latenode.
- Historical data from Delighted prior to integration setup is not automatically synced.
