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Automatically create Wrike tasks from negative Delighted survey responses. Latenodeβs visual editor combines no-code blocks with JavaScript for custom logic. Resolve issues faster and improve customer satisfaction affordably by paying only for execution time.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Wrike will be your first step. To do this, click "Choose an app," find Delighted or Wrike, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Wrike from the list of available apps, and choose the action you need from the list of nodes within Wrike.

Delighted
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Wrike
Now, click the Wrike node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Wrike settings. Authentication allows you to use Wrike through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Wrike
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Wrike, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Delighted and Wrike integration works as expected. Depending on your setup, data should flow between Delighted and Wrike (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Wrike + Slack: When a customer submits a new response with a low score in Delighted, a task is created in Wrike to address the issue, and a notification is sent to the customer support team in Slack.
Wrike + Delighted + Jira: When a task in Wrike is completed, a Delighted survey is sent to the assignee to gauge satisfaction with the task. The response is then logged as a comment in Jira.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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About Wrike
Automate Wrike project updates and task assignments directly from other apps using Latenode. Sync data between Wrike and your CRM, database, or calendar. Create custom triggers based on project status changes and automate reporting. Latenode provides flexible integration with no-code tools or custom JavaScript, allowing you to tailor Wrike workflows without step limits.
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How can I connect my Delighted account to Wrike using Latenode?
To connect your Delighted account to Wrike on Latenode, follow these steps:
Can I trigger Wrike tasks from new Delighted survey responses?
Yes, you can! Using Latenode's visual editor, instantly trigger Wrike tasks from new Delighted responses. Automate workflows and improve team response times.
What types of tasks can I perform by integrating Delighted with Wrike?
Integrating Delighted with Wrike allows you to perform various tasks, including:
How does Latenode handle Delighted's survey response data securely?
Latenode uses industry-standard encryption and secure protocols to protect your Delighted data during transfer and storage, ensuring compliance.
Are there any limitations to the Delighted and Wrike integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: