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How to connect Delighted and YouCanBookMe
Create a New Scenario to Connect Delighted and YouCanBookMe
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or YouCanBookMe will be your first step. To do this, click "Choose an app," find Delighted or YouCanBookMe, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the YouCanBookMe Node
Next, click the plus (+) icon on the Delighted node, select YouCanBookMe from the list of available apps, and choose the action you need from the list of nodes within YouCanBookMe.
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Authenticate YouCanBookMe
Now, click the YouCanBookMe node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your YouCanBookMe settings. Authentication allows you to use YouCanBookMe through Latenode.
Configure the Delighted and YouCanBookMe Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and YouCanBookMe Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, YouCanBookMe, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and YouCanBookMe integration works as expected. Depending on your setup, data should flow between Delighted and YouCanBookMe (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and YouCanBookMe
Delighted + Slack: When a new response is received in Delighted, a message is sent to a designated Slack channel to notify the team about customer feedback.
YouCanBookMe + Delighted + Google Sheets: When a new booking is created in YouCanBookMe, an email survey is sent via Delighted. The response score is then logged alongside the booking details in Google Sheets.
Delighted and YouCanBookMe integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About YouCanBookMe
Integrate YouCanBookMe with Latenode to automate booking-related tasks. Automatically update CRMs, send custom notifications, or trigger follow-up sequences based on booking events. Latenode adds conditional logic and data transformation to booking data, creating smart workflows that save time and reduce manual errors beyond basic scheduling.
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FAQ Delighted and YouCanBookMe
How can I connect my Delighted account to YouCanBookMe using Latenode?
To connect your Delighted account to YouCanBookMe on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and YouCanBookMe accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after successful bookings?
Yes, with Latenode, trigger Delighted surveys automatically after YouCanBookMe appointments. Capture feedback immediately, boosting response rates with timely outreach.
What types of tasks can I perform by integrating Delighted with YouCanBookMe?
Integrating Delighted with YouCanBookMe allows you to perform various tasks, including:
- Automatically sending feedback surveys after booking confirmations.
- Triggering personalized follow-up emails based on survey responses.
- Adding survey scores to customer profiles in YouCanBookMe.
- Creating reports on customer satisfaction related to specific bookings.
- Alerting team members to negative feedback for immediate action.
Can I filter surveys sent based on booking type in YouCanBookMe?
Yes, using Latenode's advanced logic, filter which Delighted surveys are sent based on the type of booking made in YouCanBookMe.
Are there any limitations to the Delighted and YouCanBookMe integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex survey logic may require JavaScript knowledge.
- Integration relies on the availability of Delighted and YouCanBookMe APIs.
- Real-time data synchronization depends on network conditions.
