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Use Delighted surveys to trigger actions in Zapier, enriching workflows with customer feedback. Latenode’s visual editor simplifies the logic, while affordable execution-based pricing helps scale advanced feedback automations.
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Create a New Scenario to Connect Delighted and Zapier
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zapier will be your first step. To do this, click "Choose an app," find Delighted or Zapier, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zapier Node
Next, click the plus (+) icon on the Delighted node, select Zapier from the list of available apps, and choose the action you need from the list of nodes within Zapier.
Delighted
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Zapier
Authenticate Zapier
Now, click the Zapier node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zapier settings. Authentication allows you to use Zapier through Latenode.
Configure the Delighted and Zapier Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zapier Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zapier
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Zapier, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zapier integration works as expected. Depending on your setup, data should flow between Delighted and Zapier (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack: When a new response is received in Delighted, this automation checks if the response is negative. If it is, a notification is sent to a designated Slack channel to alert the customer support team.
Delighted + Google Sheets: When a new response is received in Delighted, the data is added as a new row in a Google Sheet. This allows for easy trend analysis and reporting.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zapier
Use Zapier within Latenode for extended app connectivity. Trigger Latenode workflows from 6000+ apps. Solve complex automation gaps by combining Zapier’s breadth with Latenode's advanced logic, like custom JS scripts, affordable pricing, and browser automation. Simplify intricate tasks that need more than basic Zapier steps.
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How can I connect my Delighted account to Zapier using Latenode?
To connect your Delighted account to Zapier on Latenode, follow these steps:
Can I trigger surveys after specific Zapier actions?
Yes, you can! Latenode enables advanced logic, triggering Delighted surveys based on complex Zapier workflows. This ensures perfectly timed feedback, improving response rates.
What types of tasks can I perform by integrating Delighted with Zapier?
Integrating Delighted with Zapier allows you to perform various tasks, including:
How can I use Delighted survey responses to update CRM data?
Latenode allows you to use Delighted survey feedback to automatically update CRM fields, ensuring your customer data is always current.
Are there any limitations to the Delighted and Zapier integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: