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Automatically trigger tailored follow ups in Zendesk Sell based on Delighted survey responses, using Latenode’s visual editor to customize workflows and scale your customer engagement affordably without code.
Connect Delighted and Zendesk Sell in minutes with Latenode.
Create Delighted to Zendesk Sell workflow
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Create a New Scenario to Connect Delighted and Zendesk Sell
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zendesk Sell will be your first step. To do this, click "Choose an app," find Delighted or Zendesk Sell, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Delighted node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.
Delighted
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Zendesk Sell
Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Delighted and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Zendesk Sell
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Delighted, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Delighted and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Zendesk Sell + Slack: When a new negative response is received in Delighted, a lead is created in Zendesk Sell, and a Slack message is sent to notify the team.
Zendesk Sell + Delighted + Google Sheets: When a deal is updated in Zendesk Sell, a survey is sent via Delighted, and the results are saved to a Google Sheet.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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How can I connect my Delighted account to Zendesk Sell using Latenode?
To connect your Delighted account to Zendesk Sell on Latenode, follow these steps:
Can I trigger actions in Zendesk Sell based on Delighted survey responses?
Yes, you can! Latenode allows you to create automated workflows that use Delighted survey data to update leads or create new contacts in Zendesk Sell. Improve sales follow-up with real-time insights.
What types of tasks can I perform by integrating Delighted with Zendesk Sell?
Integrating Delighted with Zendesk Sell allows you to perform various tasks, including:
How does Latenode handle Delighted’s survey response data?
Latenode securely processes Delighted survey responses, allowing you to map data fields directly to Zendesk Sell or use AI for advanced analysis.
Are there any limitations to the Delighted and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: