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Automatically add promoters from Delighted surveys to Zoho Campaigns as new contacts, enriching customer segments with no-code ease. Latenode's affordable, scalable automations ensure timely, targeted follow-ups based on real-time feedback.
Connect Delighted and Zoho Campaigns in minutes with Latenode.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoho Campaigns will be your first step. To do this, click "Choose an app," find Delighted or Zoho Campaigns, and select the appropriate trigger to start the scenario.

Select the Delighted node from the app selection panel on the right.

Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Delighted node, select Zoho Campaigns from the list of available apps, and choose the action you need from the list of nodes within Zoho Campaigns.

Delighted
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Zoho Campaigns
Now, click the Zoho Campaigns node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Campaigns settings. Authentication allows you to use Zoho Campaigns through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Zoho Campaigns
Trigger on Webhook
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Delighted
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Iterator
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Webhook response
After configuring Delighted, Zoho Campaigns, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoho Campaigns integration works as expected. Depending on your setup, data should flow between Delighted and Zoho Campaigns (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack + Zoho Campaigns: When a new response is received in Delighted with a low satisfaction score, the feedback and associated details are sent to a dedicated Slack channel for immediate review. Simultaneously, the contact is added or updated in Zoho Campaigns.
Delighted + Zoho CRM + Zoho Campaigns: When a new response is received in Delighted, the survey feedback is added to the customer's record in Zoho CRM. Contacts who left negative feedback are then tagged in Zoho Campaigns for follow-up.
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zoho Campaigns
Use Zoho Campaigns in Latenode to automate email marketing based on triggers from other apps. Segment lists, personalize content, and track results using Latenode's visual editor. Connect Zoho Campaigns to CRMs, databases, or payment systems for smarter, automated campaigns. Scale outreach efforts without complex coding or per-step fees.
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How can I connect my Delighted account to Zoho Campaigns using Latenode?
To connect your Delighted account to Zoho Campaigns on Latenode, follow these steps:
Can I trigger campaigns based on survey responses?
Yes! Latenode enables instant automation. Trigger personalized Zoho Campaigns flows based on Delighted survey scores, boosting engagement and tailoring messaging dynamically.
What types of tasks can I perform by integrating Delighted with Zoho Campaigns?
Integrating Delighted with Zoho Campaigns allows you to perform various tasks, including:
Can I use JavaScript to customize Delighted data in Latenode?
Yes! Latenode’s JavaScript blocks let you transform Delighted data before syncing to Zoho Campaigns, enabling advanced personalization and control.
Are there any limitations to the Delighted and Zoho Campaigns integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: