How to connect Delighted and Zoho Campaigns
Create a New Scenario to Connect Delighted and Zoho Campaigns
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoho Campaigns will be your first step. To do this, click "Choose an app," find Delighted or Zoho Campaigns, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Campaigns Node
Next, click the plus (+) icon on the Delighted node, select Zoho Campaigns from the list of available apps, and choose the action you need from the list of nodes within Zoho Campaigns.

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Zoho Campaigns

Authenticate Zoho Campaigns
Now, click the Zoho Campaigns node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Campaigns settings. Authentication allows you to use Zoho Campaigns through Latenode.
Configure the Delighted and Zoho Campaigns Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zoho Campaigns Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Zoho Campaigns
Trigger on Webhook
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Delighted
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Webhook response

Save and Activate the Scenario
After configuring Delighted, Zoho Campaigns, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoho Campaigns integration works as expected. Depending on your setup, data should flow between Delighted and Zoho Campaigns (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Zoho Campaigns
Delighted + Slack + Zoho Campaigns: When a new response is received in Delighted with a low satisfaction score, the feedback and associated details are sent to a dedicated Slack channel for immediate review. Simultaneously, the contact is added or updated in Zoho Campaigns.
Delighted + Zoho CRM + Zoho Campaigns: When a new response is received in Delighted, the survey feedback is added to the customer's record in Zoho CRM. Contacts who left negative feedback are then tagged in Zoho Campaigns for follow-up.
Delighted and Zoho Campaigns integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zoho Campaigns
Use Zoho Campaigns in Latenode to automate email marketing based on triggers from other apps. Segment lists, personalize content, and track results using Latenode's visual editor. Connect Zoho Campaigns to CRMs, databases, or payment systems for smarter, automated campaigns. Scale outreach efforts without complex coding or per-step fees.
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FAQ Delighted and Zoho Campaigns
How can I connect my Delighted account to Zoho Campaigns using Latenode?
To connect your Delighted account to Zoho Campaigns on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Zoho Campaigns accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger campaigns based on survey responses?
Yes! Latenode enables instant automation. Trigger personalized Zoho Campaigns flows based on Delighted survey scores, boosting engagement and tailoring messaging dynamically.
What types of tasks can I perform by integrating Delighted with Zoho Campaigns?
Integrating Delighted with Zoho Campaigns allows you to perform various tasks, including:
- Add new Delighted survey respondents to a Zoho Campaigns mailing list.
- Update contact properties in Zoho Campaigns based on survey feedback.
- Trigger targeted email campaigns based on Delighted survey scores.
- Send personalized thank-you emails after positive survey responses.
- Segment your audience in Zoho Campaigns using Delighted survey data.
Can I use JavaScript to customize Delighted data in Latenode?
Yes! Latenode’s JavaScript blocks let you transform Delighted data before syncing to Zoho Campaigns, enabling advanced personalization and control.
Are there any limitations to the Delighted and Zoho Campaigns integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Real-time sync depends on the API limits of both apps.
- Initial setup requires admin access to both Delighted and Zoho Campaigns.