Delighted and Zoho Inventory Integration

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Automatically trigger targeted Delighted surveys after shipment in Zoho Inventory. Use Latenode's visual editor to refine feedback loops based on inventory data, adding custom logic with JavaScript when needed. Scale affordably.

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Delighted

Zoho Inventory

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Zoho Inventory

Create a New Scenario to Connect Delighted and Zoho Inventory

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoho Inventory will be your first step. To do this, click "Choose an app," find Delighted or Zoho Inventory, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Zoho Inventory Node

Next, click the plus (+) icon on the Delighted node, select Zoho Inventory from the list of available apps, and choose the action you need from the list of nodes within Zoho Inventory.

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Authenticate Zoho Inventory

Now, click the Zoho Inventory node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Inventory settings. Authentication allows you to use Zoho Inventory through Latenode.

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Configure the Delighted and Zoho Inventory Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Zoho Inventory Oauth 2.0

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Run node once

Set Up the Delighted and Zoho Inventory Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Zoho Inventory, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoho Inventory integration works as expected. Depending on your setup, data should flow between Delighted and Zoho Inventory (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Zoho Inventory

Delighted + Zoho Inventory + Slack: When a new negative response is received in Delighted, find the corresponding item in Zoho Inventory and send a message to a designated Slack channel to alert the inventory team about the potential product issue.

Zoho Inventory + Delighted + Zoho CRM: When a new sales order is created in Zoho Inventory, send a survey via Delighted to gather customer feedback. Then, update the customer's record in Zoho CRM with the feedback details.

Delighted and Zoho Inventory integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Zoho Inventory

Connect Zoho Inventory to Latenode and automate stock updates across platforms. Track orders, manage product levels, and trigger alerts when items run low, all within visual workflows. Enhance inventory visibility by integrating sales data from multiple sources using Latenode's AI-powered data transformation tools.

See how Latenode works

FAQ Delighted and Zoho Inventory

How can I connect my Delighted account to Zoho Inventory using Latenode?

To connect your Delighted account to Zoho Inventory on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Zoho Inventory accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger restocking based on customer satisfaction?

Yes, you can! Latenode's advanced logic lets you trigger Zoho Inventory restocking based on Delighted survey responses, ensuring you always meet customer demand and prevent stockouts.

What types of tasks can I perform by integrating Delighted with Zoho Inventory?

Integrating Delighted with Zoho Inventory allows you to perform various tasks, including:

  • Automatically updating product information based on feedback.
  • Triggering reorders when customer satisfaction dips below a threshold.
  • Sending targeted surveys after specific inventory changes.
  • Creating support tickets for negative feedback on specific products.
  • Analyzing sentiment data to forecast inventory needs and optimize stock levels.

How does Latenode handle Delighted survey responses at scale?

Latenode efficiently processes large volumes of Delighted responses. Built-in queues and scaling ensure reliable workflow execution, even during peak survey times.

Are there any limitations to the Delighted and Zoho Inventory integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex JavaScript transformations may require advanced coding skills.
  • The number of Delighted surveys is limited by your Delighted plan.
  • Zoho Inventory API rate limits can affect high-volume data transfers.

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