How to connect Delighted and Zoho Zeptomail
Create a New Scenario to Connect Delighted and Zoho Zeptomail
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoho Zeptomail will be your first step. To do this, click "Choose an app," find Delighted or Zoho Zeptomail, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Zeptomail Node
Next, click the plus (+) icon on the Delighted node, select Zoho Zeptomail from the list of available apps, and choose the action you need from the list of nodes within Zoho Zeptomail.

Delighted
⚙
Zoho Zeptomail
Authenticate Zoho Zeptomail
Now, click the Zoho Zeptomail node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Zeptomail settings. Authentication allows you to use Zoho Zeptomail through Latenode.
Configure the Delighted and Zoho Zeptomail Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zoho Zeptomail Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Zoho Zeptomail
Trigger on Webhook
⚙
Delighted
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring Delighted, Zoho Zeptomail, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoho Zeptomail integration works as expected. Depending on your setup, data should flow between Delighted and Zoho Zeptomail (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Zoho Zeptomail
Delighted + Slack + Zoho Zeptomail: When a new negative response is received in Delighted, a notification is sent to the customer support team via Slack. Optionally, a follow-up email can be sent via Zoho Zeptomail.
Delighted + Google Sheets + Zoho Zeptomail: Send survey invites via Zoho Zeptomail through Delighted, then log the results in Google Sheets to track customer satisfaction trends. Survey invites can be triggered through Delighted via email.
Delighted and Zoho Zeptomail integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
About Zoho Zeptomail
Use Zoho Zeptomail in Latenode to automate transactional emails. Send welcome messages, password resets, and order confirmations automatically. Connect Zeptomail to any trigger (CRM updates, database changes) within Latenode's visual builder. Add custom logic and format data with JavaScript nodes to personalize messages, avoiding manual coding and scaling email sending without limits.
Similar apps
Related categories
See how Latenode works
FAQ Delighted and Zoho Zeptomail
How can I connect my Delighted account to Zoho Zeptomail using Latenode?
To connect your Delighted account to Zoho Zeptomail on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Zoho Zeptomail accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger targeted email surveys based on NPS score?
Yes, you can! Latenode allows triggering custom Zoho Zeptomail emails based on Delighted NPS scores. This enables personalized follow-up based on customer sentiment.
What types of tasks can I perform by integrating Delighted with Zoho Zeptomail?
Integrating Delighted with Zoho Zeptomail allows you to perform various tasks, including:
- Send personalized thank you emails based on positive Delighted survey responses.
- Automatically add detractors from Delighted to a Zoho Zeptomail suppression list.
- Trigger internal notifications in Zoho Zeptomail for critical Delighted feedback.
- Update contact properties in Zoho Zeptomail with Delighted survey data.
- Segment Zoho Zeptomail lists based on customer satisfaction insights from Delighted.
Can I use custom logic to filter Delighted survey results?
Yes! Latenode’s no-code logic and JavaScript blocks allow filtering Delighted survey data before triggering actions in Zoho Zeptomail.
Are there any limitations to the Delighted and Zoho Zeptomail integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial setup requires valid API keys and authentication for both services.
- Complex data transformations might require custom JavaScript code.
- Rate limits of both Delighted and Zoho Zeptomail APIs apply.