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How to connect Delighted and Zoom
Create a New Scenario to Connect Delighted and Zoom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Zoom will be your first step. To do this, click "Choose an app," find Delighted or Zoom, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoom Node
Next, click the plus (+) icon on the Delighted node, select Zoom from the list of available apps, and choose the action you need from the list of nodes within Zoom.
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Authenticate Zoom
Now, click the Zoom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoom settings. Authentication allows you to use Zoom through Latenode.
Configure the Delighted and Zoom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Zoom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Zoom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Zoom integration works as expected. Depending on your setup, data should flow between Delighted and Zoom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Zoom
Delighted + Zoom + Slack: When a new positive response is received in Delighted, retrieve the Zoom meeting details. Then, post a message in a dedicated Slack channel to celebrate positive feedback on Zoom call quality.
Zoom + Delighted + Google Sheets: When a Zoom meeting ends, send a Delighted survey to participants. Once survey responses are received, log the meeting details and survey results in a Google Sheet to analyze customer satisfaction per meeting.
Delighted and Zoom integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Zoom
Automate Zoom meeting tasks in Latenode. Trigger actions based on meeting events (start, end, participant join), send notifications, or log data. Combine Zoom with other apps; for example, automatically create follow-up tasks or update databases based on call outcomes. The visual editor and flexible logic blocks simplify complex workflows, without code.
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See how Latenode works
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FAQ Delighted and Zoom
How can I connect my Delighted account to Zoom using Latenode?
To connect your Delighted account to Zoom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Zoom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Zoom calls based on Delighted survey responses?
Yes, you can! Latenode's flexible logic lets you trigger Zoom meetings based on specific Delighted survey scores, enabling immediate follow-up and improved customer satisfaction.
What types of tasks can I perform by integrating Delighted with Zoom?
Integrating Delighted with Zoom allows you to perform various tasks, including:
- Automatically schedule Zoom follow-up calls for detractors in Delighted.
- Send personalized Zoom meeting invites based on survey feedback themes.
- Update contact information in Zoom with data from Delighted responses.
- Create tasks in your project management tool after Zoom feedback sessions.
- Trigger internal notifications for urgent customer issues via Zoom chat.
Can I customize notifications based on Delighted survey scores?
Yes, Latenode allows full customization. Tailor Zoom notifications based on survey feedback, creating instant alerts for critical customer issues.
Are there any limitations to the Delighted and Zoom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex logic may require some familiarity with Latenode's workflow editor.
- Zoom's API usage limits may impact high-volume automated call scheduling.
- Custom reporting on Zoom call outcomes within Delighted requires manual setup.
