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How to connect Discourse and Kommo
Create a New Scenario to Connect Discourse and Kommo
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Discourse, triggered by another scenario, or executed manually (for testing purposes). In most cases, Discourse or Kommo will be your first step. To do this, click "Choose an app," find Discourse or Kommo, and select the appropriate trigger to start the scenario.
Add the Discourse Node
Select the Discourse node from the app selection panel on the right.
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Configure the Discourse
Click on the Discourse node to configure it. You can modify the Discourse URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Kommo Node
Next, click the plus (+) icon on the Discourse node, select Kommo from the list of available apps, and choose the action you need from the list of nodes within Kommo.
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Authenticate Kommo
Now, click the Kommo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kommo settings. Authentication allows you to use Kommo through Latenode.
Configure the Discourse and Kommo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Discourse and Kommo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Discourse, Kommo, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Discourse and Kommo integration works as expected. Depending on your setup, data should flow between Discourse and Kommo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Discourse and Kommo
Discourse + Kommo + Slack: When a new topic is created in Discourse, a new lead is created in Kommo. Then, a message is sent to a Slack channel notifying the sales team about the new lead.
Kommo + Discourse + Google Sheets: When a new deal is created in Kommo, a post is created in a specified Discourse forum and a new row is added to a Google Sheet, containing information about the deal and the Discourse post.
Discourse and Kommo integration alternatives
About Discourse
Integrate Discourse with Latenode to automate community management. Trigger actions based on new topics or replies. Automatically analyze sentiment, flag urgent issues, and update your CRM. Build custom moderation flows with Latenode's no-code tools, AI nodes, and flexible JavaScript functions, scaling support without manual effort.
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About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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See how Latenode works
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FAQ Discourse and Kommo
How can I connect my Discourse account to Kommo using Latenode?
To connect your Discourse account to Kommo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Discourse and click on "Connect".
- Authenticate your Discourse and Kommo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I create Kommo contacts from new Discourse topics?
Yes, you can! Latenode's visual editor makes it simple. Automatically add new leads to Kommo whenever a topic is created, ensuring no opportunity is missed. Scale easily using Latenode’s advanced automation capabilities.
What types of tasks can I perform by integrating Discourse with Kommo?
Integrating Discourse with Kommo allows you to perform various tasks, including:
- Create Kommo leads from new Discourse topics.
- Update Kommo contacts with Discourse activity.
- Send Discourse notifications for updated Kommo deals.
- Trigger Kommo tasks based on Discourse topic sentiment.
- Automatically send welcome messages from Kommo upon Discourse signup.
How do I handle errors when Discourse fails on Latenode?
Latenode provides robust error handling. Implement custom logic using JavaScript blocks to retry failed tasks or send error notifications.
Are there any limitations to the Discourse and Kommo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript code.
- Rate limits of Discourse and Kommo APIs may affect high-volume workflows.
- Some advanced Discourse features might not have direct equivalents in Kommo.
