How to connect Docusign and Delighted
Create a New Scenario to Connect Docusign and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Docusign, triggered by another scenario, or executed manually (for testing purposes). In most cases, Docusign or Delighted will be your first step. To do this, click "Choose an app," find Docusign or Delighted, and select the appropriate trigger to start the scenario.

Add the Docusign Node
Select the Docusign node from the app selection panel on the right.


Docusign

Configure the Docusign
Click on the Docusign node to configure it. You can modify the Docusign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Docusign node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.


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Delighted

Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Docusign and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Docusign and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Docusign
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Webhook response

Save and Activate the Scenario
After configuring Docusign, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Docusign and Delighted integration works as expected. Depending on your setup, data should flow between Docusign and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Docusign and Delighted
Docusign + Delighted + Slack: When a Docusign envelope status is updated to 'completed', a Delighted survey is sent to the signer. The results of the survey are then posted to a designated Slack channel.
Delighted + Docusign + Google Sheets: When a new negative response is received in Delighted, the feedback is logged in a Google Sheet, and a follow-up Docusign envelope is prepared using a predefined template.
Docusign and Delighted integration alternatives

About Docusign
Integrate DocuSign with Latenode to automate contract workflows. Automatically send, track, and store signed documents. Trigger actions based on signature status, update databases, and alert teams. Latenode adds flexible logic and integrations beyond standard DocuSign options, with pay-per-execution pricing and visual flow design.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Docusign and Delighted
How can I connect my Docusign account to Delighted using Latenode?
To connect your Docusign account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Docusign and click on "Connect".
- Authenticate your Docusign and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger a Delighted survey after document signing?
Yes! Latenode lets you automatically trigger Delighted surveys after a document is signed in Docusign. Get feedback instantly and improve document workflows with no code.
What types of tasks can I perform by integrating Docusign with Delighted?
Integrating Docusign with Delighted allows you to perform various tasks, including:
- Send a Delighted survey immediately after a document is signed.
- Update contact information in Delighted based on Docusign data.
- Track customer satisfaction related to specific document types.
- Create reports combining signing data and customer feedback.
- Send internal notifications on negative feedback after signing.
How do I handle Docusign errors within Latenode workflows?
Latenode offers advanced error handling, allowing you to retry failed Docusign actions, send alerts, or trigger fallback workflows. Scale confidently.
Are there any limitations to the Docusign and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Advanced Docusign features might require custom scripting.
- Delighted API limits can affect large-scale survey deployments.
- Real-time data sync depends on the Docusign and Delighted API availability.