How to connect Docusign and Zendesk Sell
Create a New Scenario to Connect Docusign and Zendesk Sell
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Docusign, triggered by another scenario, or executed manually (for testing purposes). In most cases, Docusign or Zendesk Sell will be your first step. To do this, click "Choose an app," find Docusign or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Docusign Node
Select the Docusign node from the app selection panel on the right.


Docusign

Configure the Docusign
Click on the Docusign node to configure it. You can modify the Docusign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Sell Node
Next, click the plus (+) icon on the Docusign node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.


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Zendesk Sell

Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Docusign and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Docusign and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zendesk Sell
Trigger on Webhook
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Docusign
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Docusign, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Docusign and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Docusign and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Docusign and Zendesk Sell
Docusign + Zendesk Sell + Slack: When a contract is signed in Docusign, a notification is sent to a specified Slack channel to alert the sales team to follow up with the client, and a deal can be automatically created or updated in Zendesk Sell.
Docusign + Google Sheets + Zendesk Sell: When a contract is signed in Docusign, relevant details are extracted and added as a new row in a Google Sheet for tracking and analysis. A lead or deal will also be created in Zendesk Sell.
Docusign and Zendesk Sell integration alternatives

About Docusign
Integrate DocuSign with Latenode to automate contract workflows. Automatically send, track, and store signed documents. Trigger actions based on signature status, update databases, and alert teams. Latenode adds flexible logic and integrations beyond standard DocuSign options, with pay-per-execution pricing and visual flow design.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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See how Latenode works
FAQ Docusign and Zendesk Sell
How can I connect my Docusign account to Zendesk Sell using Latenode?
To connect your Docusign account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Docusign and click on "Connect".
- Authenticate your Docusign and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update deal stages when a document is signed?
Yes, with Latenode, you can automatically update Zendesk Sell deal stages upon Docusign document completion, streamlining your sales workflow & improving efficiency. Use no-code logic or JS for advanced cases!
What types of tasks can I perform by integrating Docusign with Zendesk Sell?
Integrating Docusign with Zendesk Sell allows you to perform various tasks, including:
- Create a Docusign envelope when a new deal is created in Zendesk Sell.
- Send Docusign documents to contacts associated with specific Zendesk Sell deals.
- Update Zendesk Sell deal information when a Docusign envelope is completed.
- Trigger notifications in Slack or email upon document signing via Docusign.
- Archive signed documents automatically to a cloud storage service.
Can I use JavaScript code to customize the integration with Latenode?
Yes, Latenode allows you to use custom JavaScript code to extend Docusign and Zendesk Sell integration capabilities beyond the no-code blocks.
Are there any limitations to the Docusign and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- The number of API calls to Docusign and Zendesk Sell is limited by their respective plans.
- Complex conditional logic may require JavaScript knowledge for advanced customization.
- Real-time updates depend on the polling interval configured within the workflow.