How to connect DonationAlerts and Userback
Create a New Scenario to Connect DonationAlerts and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a DonationAlerts, triggered by another scenario, or executed manually (for testing purposes). In most cases, DonationAlerts or Userback will be your first step. To do this, click "Choose an app," find DonationAlerts or Userback, and select the appropriate trigger to start the scenario.

Add the DonationAlerts Node
Select the DonationAlerts node from the app selection panel on the right.


DonationAlerts

Configure the DonationAlerts
Click on the DonationAlerts node to configure it. You can modify the DonationAlerts URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the DonationAlerts node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the DonationAlerts and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the DonationAlerts and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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DonationAlerts
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Webhook response

Save and Activate the Scenario
After configuring DonationAlerts, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the DonationAlerts and Userback integration works as expected. Depending on your setup, data should flow between DonationAlerts and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect DonationAlerts and Userback
DonationAlerts + Userback + Slack: When a new donation alert is received in DonationAlerts, especially if it's a significant amount, a thank you message is sent via Userback to the donor. Simultaneously, a notification is posted to a designated Slack channel to inform the team about the large donation.
Userback + DonationAlerts + Discord bot: When new feedback is created in Userback, the automation checks if the user is a recent donor by querying DonationAlerts. If the user is found to be a recent donor, a message is sent via Discord bot in a designated channel to prioritize their feedback.
DonationAlerts and Userback integration alternatives

About DonationAlerts
Use DonationAlerts in Latenode to automate alerts and data flows based on donation events. Trigger custom actions like thank-you messages in Discord, update spreadsheets, or manage CRM entries. Scale donation-driven workflows with flexible no-code logic, JavaScript functions, and direct API access, paying only for execution time.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ DonationAlerts and Userback
How can I connect my DonationAlerts account to Userback using Latenode?
To connect your DonationAlerts account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select DonationAlerts and click on "Connect".
- Authenticate your DonationAlerts and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback feedback tickets for large donations?
Yes, you can! Latenode allows triggering Userback feedback tickets based on donation amounts in DonationAlerts, ensuring valuable donor feedback gets prompt attention. Scale your user engagement intelligently.
What types of tasks can I perform by integrating DonationAlerts with Userback?
Integrating DonationAlerts with Userback allows you to perform various tasks, including:
- Automatically creating Userback tickets for high-value donations.
- Sending thank-you messages via Userback for specific donation milestones.
- Tracking feedback trends related to donation campaigns.
- Tagging Userback feedback based on DonationAlerts donor tiers.
- Creating reports on donor sentiment using AI powered Latenode steps.
Can I use custom JavaScript to process donation data from DonationAlerts?
Yes! Latenode allows you to use JavaScript code to manipulate and filter donation data before sending it to Userback, enabling advanced customization.
Are there any limitations to the DonationAlerts and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization is subject to API rate limits of both services.
- Custom field mappings might require advanced configuration.
- Complex workflows with numerous steps may impact execution time.