How to connect DonationAlerts and Zoho Desk
Create a New Scenario to Connect DonationAlerts and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a DonationAlerts, triggered by another scenario, or executed manually (for testing purposes). In most cases, DonationAlerts or Zoho Desk will be your first step. To do this, click "Choose an app," find DonationAlerts or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the DonationAlerts Node
Select the DonationAlerts node from the app selection panel on the right.


DonationAlerts

Configure the DonationAlerts
Click on the DonationAlerts node to configure it. You can modify the DonationAlerts URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the DonationAlerts node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


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Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the DonationAlerts and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the DonationAlerts and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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DonationAlerts
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring DonationAlerts, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the DonationAlerts and Zoho Desk integration works as expected. Depending on your setup, data should flow between DonationAlerts and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect DonationAlerts and Zoho Desk
DonationAlerts + Slack + Zoho Desk: When a new donation alert is received in DonationAlerts, a message is sent to a designated Slack channel to notify the team. Additionally, a ticket is created in Zoho Desk to ensure personalized follow-up with the donor.
DonationAlerts + Zoho Desk + Google Sheets: When a new ticket is created in Zoho Desk, and if it contains keywords related to donations, the system will log the ticket details along with corresponding DonationAlerts data (amount, donor) into a Google Sheet for tracking and analysis.
DonationAlerts and Zoho Desk integration alternatives

About DonationAlerts
Use DonationAlerts in Latenode to automate alerts and data flows based on donation events. Trigger custom actions like thank-you messages in Discord, update spreadsheets, or manage CRM entries. Scale donation-driven workflows with flexible no-code logic, JavaScript functions, and direct API access, paying only for execution time.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ DonationAlerts and Zoho Desk
How can I connect my DonationAlerts account to Zoho Desk using Latenode?
To connect your DonationAlerts account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select DonationAlerts and click on "Connect".
- Authenticate your DonationAlerts and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from DonationAlerts donations?
Yes, you can! With Latenode, create a workflow to automatically generate Zoho Desk tickets from DonationAlerts, streamlining support based on donation activity and improving response times.
What types of tasks can I perform by integrating DonationAlerts with Zoho Desk?
Integrating DonationAlerts with Zoho Desk allows you to perform various tasks, including:
- Creating new Zoho Desk tickets for high-value donations.
- Updating existing Zoho Desk tickets based on donation comments.
- Adding notes to Zoho Desk tickets with DonationAlerts data.
- Sending customized thank-you notes via Zoho Desk.
- Triggering specific Zoho Desk automations based on donation amounts.
How to handle different currencies in DonationAlerts using Latenode?
Latenode supports custom JavaScript blocks. Convert DonationAlerts currencies to your Zoho Desk default and keep financial reporting consistent with no-code or low-code scripts.
Are there any limitations to the DonationAlerts and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on API availability.
- Custom field mappings in Zoho Desk require careful configuration.
- Complex workflows may need JavaScript for advanced data manipulation.