How to connect Encharge and CloudTalk
Create a New Scenario to Connect Encharge and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Encharge, triggered by another scenario, or executed manually (for testing purposes). In most cases, Encharge or CloudTalk will be your first step. To do this, click "Choose an app," find Encharge or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Encharge Node
Select the Encharge node from the app selection panel on the right.

Encharge
Configure the Encharge
Click on the Encharge node to configure it. You can modify the Encharge URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Encharge node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Encharge and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Encharge and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Encharge, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Encharge and CloudTalk integration works as expected. Depending on your setup, data should flow between Encharge and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Encharge and CloudTalk
CloudTalk + Encharge + Slack: When a call ends in CloudTalk, the contact is created or updated in Encharge. Then, a message is sent to a Slack channel to notify the sales team about the call.
CloudTalk + Encharge + HubSpot: When a new call is registered in CloudTalk, the call details are logged as an activity in Encharge, and the corresponding contact is created or updated in HubSpot.
Encharge and CloudTalk integration alternatives
About Encharge
Use Encharge in Latenode to automate personalized marketing. Build workflows that segment leads, trigger email sequences, and update customer profiles based on real-time behavior. Connect Encharge to any data source and use Latenode’s no-code tools or JavaScript to orchestrate sophisticated, event-driven campaigns without complex coding.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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FAQ Encharge and CloudTalk
How can I connect my Encharge account to CloudTalk using Latenode?
To connect your Encharge account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Encharge and click on "Connect".
- Authenticate your Encharge and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Encharge emails after CloudTalk call completion?
Yes, you can! With Latenode, easily trigger personalized Encharge email sequences based on CloudTalk call outcomes, boosting engagement. Leverage advanced logic for customized follow-ups.
What types of tasks can I perform by integrating Encharge with CloudTalk?
Integrating Encharge with CloudTalk allows you to perform various tasks, including:
- Create or update Encharge leads based on CloudTalk call data.
- Automatically enroll new CloudTalk callers into Encharge marketing campaigns.
- Send SMS messages via Encharge after specific CloudTalk call events.
- Log CloudTalk call details as custom fields in Encharge contacts.
- Trigger internal notifications when a CloudTalk call matches an Encharge segment.
How easily can I segment Encharge users based on CloudTalk interactions?
Latenode makes segmentation simple. Use CloudTalk call data to dynamically update Encharge segments, powering hyper-targeted marketing automation.
Are there any limitations to the Encharge and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical CloudTalk data before the integration setup isn't automatically synced.
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Encharge and CloudTalk APIs still apply within Latenode.