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How to connect Etsy and OpenPhone
Create a New Scenario to Connect Etsy and OpenPhone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Etsy, triggered by another scenario, or executed manually (for testing purposes). In most cases, Etsy or OpenPhone will be your first step. To do this, click "Choose an app," find Etsy or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Etsy Node
Select the Etsy node from the app selection panel on the right.
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Add the OpenPhone Node
Next, click the plus (+) icon on the Etsy node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
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Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Etsy and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Etsy and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Etsy, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Etsy and OpenPhone integration works as expected. Depending on your setup, data should flow between Etsy and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Etsy and OpenPhone
Etsy + Google Sheets + OpenPhone: When a new shop receipt is created in Etsy, the details are logged in a Google Sheet. Then, an SMS is sent via OpenPhone to confirm the order with the customer.
OpenPhone + Etsy + Slack: When a call is received in OpenPhone, if the call summary mentions an Etsy order, the flow will list the relevant order transactions, and send a message to a Slack channel with the Etsy order details.
Etsy and OpenPhone integration alternatives
About Etsy
Automate Etsy tasks within Latenode. Sync product listings, track orders, and manage customer data using visual workflows. Connect Etsy to your CRM, accounting software, or marketing platforms to streamline operations. Use Latenode's no-code tools and JavaScript blocks for custom logic and scalable, cost-effective automation.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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FAQ Etsy and OpenPhone
How can I connect my Etsy account to OpenPhone using Latenode?
To connect your Etsy account to OpenPhone on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Etsy and click on "Connect".
- Authenticate your Etsy and OpenPhone accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically text customers about order updates?
Yes! Latenode lets you trigger OpenPhone texts on Etsy order changes. Keep customers informed instantly and boost satisfaction, all with visual no-code flows enhanced by AI.
What types of tasks can I perform by integrating Etsy with OpenPhone?
Integrating Etsy with OpenPhone allows you to perform various tasks, including:
- Send SMS updates to customers when their Etsy order ships.
- Log new Etsy orders as contacts in OpenPhone.
- Trigger internal calls in OpenPhone for high-value Etsy orders.
- Automatically reply to customer inquiries via SMS.
- Create personalized thank you messages for first-time buyers.
Can I use JavaScript to manipulate Etsy order data?
Yes, Latenode allows you to use JavaScript to transform Etsy data before sending it to OpenPhone, enabling complex logic beyond simple data transfer.
Are there any limitations to the Etsy and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Etsy API rate limits may affect high-volume workflows.
- OpenPhone features are subject to their service's limitations.
- Custom JavaScript code requires programming knowledge.
